Bad update 2.0.2

  • You wasted 7 days of my life with a bad update because I had to redo thousands of links that didn’t display well with this update. I have abandoned this plugin. I won’t go back to your plugin again. It will remain on your conscience.

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  • Plugin Support sujaypawar

    (@sujaypawar)

    Hi @eugeniotf:

    So sorry for the trouble. Be assured that we’re here to help fix this.

    # Could you clear the cache and reload the editor page? This should most likely fix the problem you are facing. Here is a video that shows how you can do it: https://share.bsf.io/2NumNvZ2.

    # If the above solution does not help, you can roll back to the previous version until we identify issues and release fixes. Spectra offers a one-click, roll-back functionality as explained here: https://wpspectra.com/docs/rollback-spectra-version/

    # And most importantly, if you could reach out to our support team from our website; and help us look at issues closely, we would be very happy to help.

    I understand your frustration and take full responsibility for it. If you could just try the first step above and let me know how it goes, I would appreciate that.

    Hello @eugeniotf,

    It’s been a while since we heard from you. I request you let us know whether you are still experiencing issues with the Spectra plugin.

    We would like you to know that we have worked on improving the plugin and fixing any bugs users reported and we can say at the moment we haven’t received any alarming issues except those that are site-specific.

    Please let us know, we’ll be happy to look at them.

    Looking forward to hearing from you.

Viewing 2 replies - 1 through 2 (of 2 total)
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