• Resolved ni3y

    (@ni3y)


    Hi, i installed wordpress on mi site more times, but i have probems:
    Missing “add new” (plugin) button
    And missing more things.
    I maked my site more hours, and i do not want reset it.
    please help me,
    if i muss reinstal wordpress how i can rescue my pages and media?
    Thanx

    [email redacted]

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Missing “add new” (plugin) button

    Was it ever there? Are you logged in as an administrator?

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    See https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Thread Starter ni3y

    (@ni3y)

    Hi, i tryed login as administrator, and with administrator … missing more things like add new user, or tottaly removed plugins button

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What happened when you disabled all plugins?

    Do you see any error messages?

    Enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.www.ads-software.com/Debugging_in_WordPress

    Thread Starter ni3y

    (@ni3y)

    Hi, i have only one plugin, but i cannot deactivate it, missing deactivate button.

    Easy Media Download
    Network Active
    Easily embed download buttons for your digital media files
    
    Version 1.1.2 | By naa986 | View details
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Are you on a Multisite installation?

    Thread Starter ni3y

    (@ni3y)

    no, only on minehax.net

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Have you disabled *all* plugins and changed the them to twentysixteen? Did you enable debugging?

    See https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Thread Starter ni3y

    (@ni3y)

    Now, all plugins, but only one active

    	Plugin	Description
    Select Akismet Anti-Spam	
    Akismet Anti-Spam
    Activate
    Used by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. It keeps your site protected even while you sleep. To get started: activate the Akismet plugin and then go to your Akismet Settings page to set up your API key.
    
    Version 4.0.1 | By Automattic | View details
    Easy Media Download
    Network Active
    Easily embed download buttons for your digital media files
    
    Version 1.1.2 | By naa986 | View details
    Select Hello Dolly	
    Hello Dolly
    Activate
    This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.
    
    Version 1.6 | By Matt Mullenweg | View details
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I think there may be some translation problem here. I ask questions but you seem to respond to something else.

    When I see “Network Active”, that indicates you’re on a Multisite instance. Please contact your host or login as a super-admin.

    Thread Starter ni3y

    (@ni3y)

    Hi, how can i login as super admin??

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How did you get this website?

    Thread Starter ni3y

    (@ni3y)

    I buyed domain and webhosting…
    you think this?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please contact your host’s technical support.

    Thread Starter ni3y

    (@ni3y)

    I contacted my host, and my host told me two times to contact you…

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’re on a WordPress multisite as far as I can see. Unless you are a super admin, you don’t get to add plugins.

Viewing 15 replies - 1 through 15 (of 18 total)
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