• Resolved bogachovadv

    (@bogachovadv)


    The badge is not displayed in the product-images block. The custom product page was made using Elementor Pro with the Hello Elementon theme. Badges are displayed well in product thumbnails, but for some reason they are not displayed on the page itself. Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bogachovadv

    (@bogachovadv)

    and can I insert one badge for the product thumbnail (screenshot 1) and another for the product page itself (screenshot 2)? for example, to make a larger badge for the product page

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @bogachovadv

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    Please make sure that you are using “Product image” block on the product page if you are using blocks.

    Also, you can try all of the listed positions for the “Badge On Image Position On Product Page”. Try all of the listed positions one by one.

    In case the above tips can not help you, we need more information to create and try the same product page. So please provide us details like theme, plugins and how you created the product page. Screenshots or brief videos can help us too.

    No, unfortunately it is not possible to create different badges for archive and product page.

    I hope it helps.

    Best Regards

    • This reply was modified 6 months, 3 weeks ago by AsanaPlugins.
    Plugin Support Emily Wilson

    (@emilywil)

    Hi @bogachovadv

    This is Emily from the plugin support team.

    We apologize, but we are closing this ticket since we did not receive a response from your side. If you require further assistance, please feel free to open a new ticket. We are here to help and look forward to addressing your needs.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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