“Bank Transaction” payment method disappearing

  • webframe

    (@webframe)


    1 month ago

    I’m having an issue with the “Bank Transaction” payment method in WooCommerce. It’s activated both in my account and in the WooCommerce store. However, on the cart page, it appears for a split second before disappearing. I contacted support, but they weren’t able to help.

    Screen Recording of it:

    https://gyazo.com/e7e03871ff62a6f7aecb04987d2b3558

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @webframe

    The issue you’re encountering with the Bank Transfer optiondisappearing after Ajax reload might be related to the expiry time configuration for Bank Transfers. Adjusting or removing the expiry setting can resolve the issue.

    Here’s what you can try:

    1. Check if there’s an expiry time set for the Bank Transfer method.
    2. If there is, try removing it and see if that helps.

    Let me know if this works or if you need further assistance!

    Regards,
    Femi

    Thread Starter webframe

    (@webframe)

    I removed the expiry time, and now it works. However, if I set a specific duration for expiry, it stops working. It only functions when left blank.

    Plugin Support Femi

    (@femiyb)

    Hello @webframe

    Thanks for confirming this. I will ask a developer to take a look at this case and advise.

    I will get back to you as soon as I have an update.

    Regards,
    Femi.

Viewing 3 replies - 1 through 3 (of 3 total)
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