Banner buttons stopped working

  • Resolved Ate Up With Motor

    (@ate-up-with-motor)


    5 years, 5 months ago

    Hi,

    I just discovered that the GDPR banner buttons on my sites have stopped working, at least in the latest version of Firefox (67.0.1) and Microsoft Edge. Clicking the “I Accept” button on the banner has no effect. The user can close the banner, but can’t accept it. If they bring up the Privacy Tools, they can view the settings, but not change them.

    This is obviously a really big problem. Any idea what might be causing it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Ate Up With Motor

    (@ate-up-with-motor)

    Hmm — it stubbornly refused to work for a while, then worked on one site and not the other two, and then seemed to work again, albeit slowly. It may be a server issue rather than the plugin per se.

    Hello, you should exclude assets/gdpr-public.js from your script optimization plugin processing.
    Regards

    Thread Starter Ate Up With Motor

    (@ate-up-with-motor)

    I don’t think I have any script optimization plugins!

Viewing 3 replies - 1 through 3 (of 3 total)
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