• Hi, I’ve enabled the banner but no banner is displaying on my site either on desktop or mobile (have tried clearing history and using incognito mode). I use Divi theme. Please help, thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,
    did you find a solution? I have the same problem. The banner is not displaying..

    Hi, I encountered this problem as well. (sorry for my English)
    The reason for me was the error: “COOKIES_ENABLER is undefined” or something in Chrome developer tools.
    The reason this happens is that the function COOKIES_ENABLER is called before it is initialised in an external Javascript file.

    I have solved this by adding a “setTimeout(function() {},1000)” around the “COOKIES_ENABLER.init” function in “plugins/ginger/front/gingerfront.utils.php”.
    With this, the script waits 1 sec before he tries to call the function in the external javascript file.

    I hope this helps!

    EDIT: oh I see that elliebc has no error like that on her site, but maybe statedan has some use to this solution.

    Hello corandy, I am having the same error Can’t find variable: COOKIES_ENABLER and banner is displaying. Can you please paste here the code portion of plugins/ginger/front/gingerfront.utils.php ?

    thanks

    Hi corandy, have same problem. Please, can you share the code?

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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