Banner Not Showing

Hi @brantb15
The element you see in the DOM is a dummy item to prevent optimizer plugins from removing unused CSS from the page. I see you’re using wp_body_open, most likely the issue is that your theme isn’t configured to use that hook. I would try disabling that option and seeing if the banner shows.

@rpetersen29 I did also try disabling that with no success still

You likely have some type of server side cache because wp_body_open is still showing as enabled. I would clear that cache first before trying to debug your issue.

Sorry, I had turned it back on since it wasn’t working and that’s how things were working before. Take a look now.

Yep its showing up for me now.

Super weird
I tried turning that option off last night and cleared cache, but it didn’t show up. It is now though, so as weird as it is, I’ll take it!

Thanks!

Hi @rpetersen29 I am having the same issue, SB is not showing for me, would you be explain how to clear server side cache?
If I need to open a separate support ticket I can, I just thought I would piggy back this one since I’m experiencing the same issue.

Thanks in advance!!!

@mobileonlinebt Please open a new topic next time you have an issue. Server side cache is handled through another plugin, you need to search through your plugins that optimize your site and see which one implements a cache and then clear it through that plugins settings.