Bar covering top menu

Hi @ahljvanderplas

Thank you for writing in.

We are extremely sorry for the late response. We have checked your site and it seems that you have disabled the plugin.

Please do contact us if you have any other questions.

Regards!

I have the same problem. Any solution for that?

Hi Alson,

I disabled the plugin temporarely because it’s an active site. Can we agree a moment that i will activate the plugin and you will have a look?

Greetings, Alex

Hi @ahljvanderplas

Thank you for writing back.

Sure. We will look after the issue and provide you a better solution. Please do let us know after you enable the plugin.

Regards!

This is happening to my site as well. It happens on mobile only. Please assist as the site is not usable on mobile at this time.

Site is mecurymed.com

Hi @frstsite

Thank you for writing in.

Could you please provide us a valid site URL so that we can check on this and provide you a better solution.

Regards!

The url is mercurymed.com I have configured the bar so that it goes away after 5 seconds so that the site can be used, so you’ll need to refresh the page on mobile a couple of times to see what I’m describing.

Help please. Having the same issue https://www.capitalcamps.org. Top menu bar is no longer visible when notification bar is on. Thank you.

Hi @capitalcamps

Thank you for writing back.

Please go to your Dashboard > Appearance > Customize > Additional CSS and Add this CSS codes:

body.has-mtsnb {
    padding-top: 80px !important;
}

Please do contact us if the issue is still persisting.

Regards!

Hi @capitalcamps

Thank you for writing back.

Please go to your Dashboard > Appearance > Customize > Additional CSS and add this CSS codes:

body.has-mtsnb {
    padding-top: 80px !important;
}

Please do contact us if the issue is still persisting.

Regards!

We tried this CSS fix and it caused the WordPress Admin bar to appear on the live (non-logged in) site. We reversed the fix quickly as this couldn’t stay visible on a public site.

What else can you provide?

Hi @frstsite

Thank you for writing back.

Please go to your Dashboard > Appearance > Customize > Additional CSS and add this CSS codes:

#utility-nav {
    top: 50px !important;
    
}
body.has-mtsnb {
    padding-top: 0px !important;
}

Please do contact us if the issue is still persisting.

Regards!

We have installed your updated plugin code via Code Canyon and have placed the CSS code also. I’m not seeing any change in the bar – it is still covering the top part of the site on both mobile and PC.

Hi @frstsite

Thank you for writing back.

Could you please mail us via our private email with your details we will reply to you there.

Regards!

The above CSS worked for me for the top bar, but I have now added a pop-up as well and the main navigation is no longer viewable after user “X” out of pop-up and “x” out of top bar. Is there additional css for this? Thank you.