• Resolved crcwp

    (@crcwp)


    After updating til WP 5.7 DK and newest BARD Theme The header image dissaperred and the plugin A-Z Listing does not work anymore.
    CRCwp
    *I hate updates*

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @crcwp

    At first, thank you for choosing our theme and service.

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

    Kind Regards

    Thread Starter crcwp

    (@crcwp)

    https://radiohistorie.dk/

    Timeline:
    Early marts: First updated WP and Plugins, not themes.

    060321: Version is WordPress 5.6.2 med temaet Bard.
    Webpage look OK.

    140321: Webpage has changed: Top picture has gone and the menu to the other pages has gone.

    150321: Updated WP and theme Bard. Picture and the menu to go to the other pages is back. After a short time the picture and menu has gone again without any actions taken…

    Futhermore on the page https://radiohistorie.dk/radiofabrikker/
    there was an alfabetic listing to go to the different pages about the factories. This listing has gone too, page only showing some of the newest added describtions.

    030421: Discovered that a-z listings plugin is listed as not compatibel with new version of Bard.

    Have tried a couple of other listings plugins, but doesn’t work either.

    Hi @crcwp

    Due to the Worpdress updates, some of the plugins may have some incompatibility issues.

    Please contact the plugin support team and ask them to check for the issue. To make sure that the theme has no issues please follow several steps.

    `1. As we mentioned, the reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch which one was the source for the issue. In this case, you can only disable the plugin you have an issue with.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

    Please let us know the results of your testings, we will redirect this topic to our tech support and they will check for the issue again.

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Bard and A-Z Listing plugin NOT supportet’ is closed to new replies.