Basie 3.7 is Fatal: Fatal Errors on most of my sites

Start by looking at this post and see if there is anything that may apply to your installation.

https://www.ads-software.com/support/topic/wordpress-37-master-list?replies=5

Look at the bottom of that list and see if you’ve one of those plugins. It sounds like you’ve done that already but I’m just trying to be complete.

Can you get into your dashboard to deactivate all of your plugins? If not try deactivating them via FTP or whatever file management tool your host provides you with.

Once that’s done see if you can perform the database update.

HI Jan,

thank you!

I don’t have any of these plugins

Cannot access dashboard

have renamed plugins folder via ftp as described

BUT: still cannot access Admin Dashboard – and the crash happened when the database update was running

NOW I still get
Fatal error: Cannot redeclare check_password_reset_key() (previously declared in /home/trinkgu/public_html/trinkgutsarstedt.de/wp-login.php:281) in /home/trinkgu/public_html/trinkgutsarstedt.de/wp-includes/user.php on line 1642

Any other idea?

Thx

Dan

Try manually re-uploading the WordPress 3.7 files.

https://www.ads-software.com/latest.zip

Please be careful to not to overwrite your wp-content directory and do not delete your .htaccess file and wp-config.php file.

Thx Jan,

will try that! And report back

Appreciate your help!

dan

nope ??

reuploded all wordpress (minus wp-content/ and config.php

to no avail

Dan

That’s… odd. If you’re going to 3.7 then the file upload was not successful.

Assuming this is your site (from the error you listed above) it shows the readme.html file for WordPress version 3.6.1

https://trinkgutsarstedt.de/readme.html

And the cached version of your page shows this theme.

https://www.trinkgutsarstedt.de/wp-content/themes/clickbump/style.css

Try getting your site to the bare minimum. The first step is to make a complete file and database backup and put that some where safe off of your server.

https://codex.www.ads-software.com/WordPress_Backups
https://codex.www.ads-software.com/Backing_Up_Your_Database
https://codex.www.ads-software.com/Restoring_Your_Database_From_Backup

Safety nets are your friend and can save you lots of grief.

Once that’s safely done (really, please do those steps and don’t rely on your old backup) do this:

Using the file management tools and re-upload all of the WordPress zip file contents again. Overwrite everything including the wp-content directory.

Do not delete anything just extract the files on top of your installation. You did make that backup right…?

Then navigate to wp-content/themes/ and rename clickbump to clickbump-OLD.

Navigate to wp-content and rename plugins to plugins-OLD.

Nothing is being deleted just renamed.

The attempt to visit https://www.trinkgutsarstedt.de/wp-admin/themes.php and hopefully it will let you in and a switch to the Twenty Thirteen theme by default.

See if that lets you into your installation.

HI
me again
UPDATE

I DELETED all the old stuff except for the /wp-config.php/ and /wp-content/ (and sitemap.xml)

And then reuploaded all

AND NOW IT WORKS

Thanks a lot!!!

Dan

WHEW! I’m glad it was that simple. ??

??

HI,
I just updated to wp 3.7 too and I had the exact same problem. I changed the name of the plugin folder and it didn’t work so I decided to comment the lines 281 to 368 on the wp-login.php file and now it works. I just need to change change back the plugin folder to its original name now…

I’m a newbie in php so do you think it’s safe to keep on running my website like that?

Thank you for your help.

Seb

@obaid Raja – if you need help, please start a new thread – this one is marked resolved.

You also need to start here:

https://www.ads-software.com/support/topic/wordpress-37-master-list?replies=5