BB page editing interface doesn't work

  • Resolved reecejayelee

    (@reecejayelee)


    8 years, 5 months ago

    I have been working on my main home page for a few days. Very new to coding and only understand the basics. However, after leaving it for a couple days I can no longer edit the page. No interface appears and I can click the links and buttons as if i’m on the page viewer.

    I have deactivated all other plugins, revised the page to how it was days before but it still isn’t working

    https://www.ads-software.com/plugins/beaver-builder-lite-version/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey Reecejayelee,

    Thanks for posting!

    Does this happen only on the homepage? Can you create a brand new page and see if you get the same thing?

    Can you also try switching to a different theme real quick and see if that makes a difference? You can use one of the free TwentyX themes.

    Let us know how it goes! ??

    Ben

    Thread Starter reecejayelee

    (@reecejayelee)

    Hey Ben,

    Thanks for getting back to me.

    Yeah its only the home page that has became unresponsive. All of the other pages are fine, I added a new page, which also works perfectly fine.

    The last thing that I was trying to do was fix the menu position so it was visible whilst scrolling and also trying to create a lightbox, which doesn’t seem to work with this theme.

    I have changed the theme, still unresponsive on the home page.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey Reecejayelee,

    Can you send us a note via hello [at] wpbeaverbuilder [dot] com with a link to this thread and we’ll take it from there?

    Ben

    Thread Starter reecejayelee

    (@reecejayelee)

    yeah will do it now

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Resolved via email.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What was the issue in the end, and resolution?

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Turns out he had a MagnificPopup script on the homepage but the jQuery plugin for it was missing which caused a JS error.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Thank you Ben ??

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    No worries!

    Thread Starter reecejayelee

    (@reecejayelee)

    hey guys,

    cheers for the help i really appreciate it.

    will follow up with the advice about the lightbox for my video, can i contact you if i have any issues please?

    Reece.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    No worries at all, Reece! We’ll be more than happy to assist. ??

Viewing 11 replies - 1 through 11 (of 11 total)
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