bbPress Subscriptions and Favorites Not Showing

  • Resolved nicnicstew

    (@nicnicstew)


    3 years, 9 months ago

    Favorites and subscriptions are not showing up under users’ profiles (Or at least, they are showing up as “0”, despite users actively being subscribed to various topics and replies). I have tried disabling all plugins; however, the issue continues to persist.

    When testing on a different website, the feature seems to be working fine. I am not sure what I am overlooking.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @nicnicstew,

    Thank you for writing to us.

    Could you please check this after recalculating the bbPress forum’s data from “Tools >> Forums” in the dashboard on your site.

    If the still issue persists on your site, we will require access details in order to check the issue. Please reach out to us through our support page on our site and we can help you in order to allow us to assist you further.

    Thread Starter nicnicstew

    (@nicnicstew)

    I have created a support ticket.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi @nicnicstew,

    As per your response on our ticket system, the issue has been resolved. Thus, we are marking this as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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