Beacon Support Policy (Read This First)

Hi there,

Thank you for using Beacon! We’re here to help if you need a hand creating your Lead Magnets.

In order to ensure the fastest response possible, please follow these guidelines before posting.

Do you have a paid subscription? If you’re a customer, the fastest and best way to get help is to log in to Beacon and click on the Help Link in the sidebar or the Chat icon in the bottom right-hand corner. 

Have you checked out our documentation? We have extensive step-by-step Beacon tutorials on our site that might answer your question.

We provide limited support here in the www.ads-software.com support forums for our Beacon Free subscribers. We typically respond here within 1-3 business days.

In order to help us help you, please:

• Describe the issue you’re encountering in as much detail as possible.
• Provide the name of the Lead Magnet(s) for the Form(s) you’re having trouble with.

If you have an urgent or complex issue, you can login and purchase a subscription for access to priority support.

Thanks again for using Beacon ??

Best Regards,

Angie Meeker
General Manager
Beacon