Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mcfarnell,

    Thanks for posting!

    Does it only occur on the page with the iframe on it? A JS conflict could prevent the builder from saving the data.

    Let’s have you go through the plugin deactivation route first to isolate the problem, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! ??

    Ben

    Thread Starter McFarnell

    (@mcfarnell)

    Hi @hinampaksh,

    Thank you for the response. Yes, it only hangs on this page. I tried disabling all other plugins, and that didn’t help.

    And I take it back, this page doesn’t have an i-frame. It does however contain some custom javascript. I tried copying the JavaScript code to a blank new page, tried editing it with Beaver Builder, and it worked fine. So it must be something else about this page. This page has text, pictures, a form, and some form verification code using JavaScript. Any other ideas?

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mcfarnell,

    Can you send us a note via the form below(General Inquiry) and we’ll take it from there? You can include a link to this thread so we can keep it updated. ??
    https://www.wpbeaverbuilder.com/contact/

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
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