Beaver Builder row settings inaccessible when cache is turned on.

Can you open the JS console and take a screenshot of any errors, please see here for instructions on how to do this: https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

Screenshot of JS Console error when clicking Row Settings button:
https://www.dropbox.com/s/wlp0gw8fpwgbuda/Screen%20Shot%202022-10-21%20at%207.51.20%20PM.png?dl=0

Thanks for the quick reply!

Can you try deselecting the option to “Enable merging of Javascript files” from WP-Optimize > Minify > Javascript. Does this help at all?

Hi @vupdraft
Thanks for the suggestion. I disabled that option and still had the same issue.

SOLVED – It was being caused by Images > Automatically compress newly-added images AND/OR WebP Conversion being checked.

Troubleshooting journey to find problem:

X = Did not resolve, Row settings don’t open.
O = Worked, Row settings open!

1. Disabling Minify completely X
2. Disabling Cache completely X
3. Wipe all settings O
Start enabling desired options and checking Row Settings after each step:
4. Enable Cache O
5. Enable Minify (default options) O
6. Change cache lifespan to 0 O
7. Minify > Google Fonts > Asynchronously load CSS files from Google Fonts O
8. Settings > Enable Admin Menu, Disable Trackbacks & Comments O
9. Images > Automatically compress newly-added images X!
10. Images > DISABLE Automatically compress newly-added images X!
11. Wipe all settings O, perform steps 4-8 again. O
12. Images > Create WebP version of image. X!
13. Images > DISABLE Create WebP version of image. O!

I’m glad that I can use all the cache and minify features with Beaver Builder without issue now, but I would still like to be able to use the Automatic Compression and WebP conversion.

Any idea why enabling this causes the error? Or should I report to Beaver Builder?

Thanks

I have just tried to replicate the issue beaver builder page with Images > Automatically compress newly-added images AND WebP Conversion being checked, but I couldn’t replicate the issue.

Are you facing the issue when you try to add a new beaver builder page?
OR
Are you facing the issue when you try to edit a existing beaver builder page?

Hi @joshliba

For some reason WebP conversion isn’t working properly on your server and hence it is throwing warning. Beaver builder assume dynamically generated page should only contain JS, no php warning. So this happens.

This will be fixed in our next release. In the meantime you can comment out webp feature and continue to use Automatic compression by commeting out this line
https://plugins.trac.www.ads-software.com/browser/wp-optimize/trunk/wp-optimize.php#L539

Thanks for this solution! Keep up the good work!

For public reference, this is A2 Hosting, “Turbo” Shared Hosting, default setup (Installed by Softaculous Script, cPanel). Is there a PHP service that needs to be turned on for WebP conversion to work?