• Resolved Ladyfyre

    (@ladyfyre)


    I’ve been loving your plugin and was hoping to upgrade to the paid version soon but tonight I went to change some stuff on my homepage and whilst saving beaver builder became unresponsive, after waiting for around half an hour I closed the tab and opened the page in a new one. All the BB styling was gone and none of the BB interface works at all when trying to edit.

    So I flushed the BB cache, no difference, deactivated, reactivated,uninstalled and reinstalled no difference.

    Any idea what else I can do? The only things different on the site are the WP 4.1.2 update this morning (BB still worked after it) and I made some changes to my SEO with Yoast then started writing a draft post.
    Very confused.

    https://www.ads-software.com/plugins/beaver-builder-lite-version/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Justin Busa

    (@justinbusa)

    Hi Ladyfyre,

    Sorry to hear about the issues. It does sound like there is a conflict somewhere. Would you mind emailing me with temporary login info so I can test? My email is justin [at] fastlinemedia [dot] com.

    Thanks,
    Justin

    Thread Starter Ladyfyre

    (@ladyfyre)

    Thank you Justin, I really appreciate your offer of help. I am just in the middle of ftp-ing a copy of BB from my local install after deleting it this time from FTP just to check incase any files had become corrupted.

    I’m just about to send you a login on the email you listed,

    Cheers,
    Angela

    Thread Starter Ladyfyre

    (@ladyfyre)

    Hi Justin,

    Just checking to see if you got my email? The website is https://www.bijoubyte.co.uk the BB layout is on my home page but it has stopped responding on any new page or post too.

    I have not changed anything on my theme or installed any new plugins.

    Just updated WP and some plugins yesterday but I think BB was working for a little while after doing so although I’m not 100% sure.

    It is a newish website and there’s not much on it as I haven’t had the time to work on it.

    plugins in use:
    Beaver Builder Plugin (Lite Version)
    Black Studio TinyMCE Widget
    Cookie Notice
    Custom blogger Images
    Custom Login Page Customizer
    GMO Go to Top
    Jetpack by WordPress.com
    Limit Login Attempts
    Product Enquiry for WooCommerce
    Simple Sitemap
    Speed Booster Pack
    SSL Insecure Content Fixer
    WooCommerce
    WooCommerce Admin Bar Addition
    WooCommerce Coming Soon
    WooCommerce Jetpack
    WooCommerce Menu Cart
    WooCommerce Payment Methods
    WordPress HTTPS
    WordPress SEO
    nothing else installed.

    Thank you,
    Angela

    Thread Starter Ladyfyre

    (@ladyfyre)

    hmm disabled all of the plugins and BB is now working fine, re enabling them one at a time and GMO Go to Top is definitely a conflict with BB. will report back if I find any others conflicting.

    Thread Starter Ladyfyre

    (@ladyfyre)

    Just marking this issue as resolved now thank you

    Angela

    Plugin Author Justin Busa

    (@justinbusa)

    Thanks, Angela! ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Beaver builder stopped working and layouts broken’ is closed to new replies.