• Hi!

    We have an LMS (made with Articulate Storyline 360) for pre-schoolers: games, scrollable content etc. Works perfectly on PC and Android.

    But iPad has its own built-in gestures for exiting from full screen. Many times the children try to drag or pinch something, and the Storyline content disappears, showing the top of the website it was published on (WordPress).

    We have published the platform on WordPress with an LMS plugin. I have tried disabling menu in Storyline, and different setting on WordPress. Does someone have experience how Storyline should be published on WordPress? Other than the unwanted gestures, everything works just fine. Any ideas how to disable these gestures when using our platform? Or other tips how to build this?

    Even with Android our platform works well: there are no similar gestures for exiting full screen.

    • This topic was modified 2 years, 2 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress
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  • Moderator t-p

    (@t-p)

    We have published the platform on WordPress with an LMS plugin

    Please identify which LMS plugin you are working with, and then I recommend asking at that plugin’s dedicated support so its developers and support community can help you with this.

    Thread Starter ntuomo

    (@ntuomo)

    The plugin is elearningfreak.

    Moderator t-p

    (@t-p)

    Your currently used elearningfreak plugin could not be found in the www.ads-software.com/themes/ directory, as far as I can see.

    If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.

    If you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Commercial products are not supported in these forums.

Viewing 3 replies - 1 through 3 (of 3 total)
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