Beta tests results

Thank you again for your work.
After the update to beta 3.0.0 I see a strange behavior on my site that has 3 Direct Stripe buttons.

Firstly with Firefox, the warning message of no reading of the terms of sale is not visible if you forget to check the box.

Secondly with Firefox, the form is not in the foreground, the band of scrolling images is systematically placed on it.

Note : buttons do not work with Internet Explorer 11 or Microsoft Edge or with the navigator on my Android smartphone.

• This reply was modified 5 years, 2 months ago by lino76.

Hello and thank you all for your comments.

@marcusig @tom_on_wheels @d1pl0macy @lino76

Could you check and flush all caches ( including the browser’s cache Ctrl + F5 ), I believe the assets are creating styling issues and failures calling Stripe API.

Also if the issues you mentioned persisted, could test disabling all other plugins and switching to twentyninteen theme ? To catch any interference before starting to debug ??

Thank you all again !

Hi Nicolas,

Awesome work on the plugin, but the beta is showing up as an upgrade to 2.1.5. Telling the few folks using it not to upgrade. Is it production ready at this point?

Bonjour,
I do not see a cache in WordPress (it’s a small installation with the theme Ocean Extra and Elementor). Browser caches are purged.
Video for explanation
0:06-0:10 I press the button while the check box is not validated: no warning message.
0:10-0:11 I check the box, look the mark is quasi unreadable
from 0:13 look at the behavior of the window relative to the image carousel.

Everything is functional with version 2.1.13, only the appearance of the validation mark is weird (I think it’s related to the theme).

Please, watch the video.

@lino76 version 2.1.13 will probably not work in Europe, because it uses the old Stripe checkout system, which isn’t “Strong Customer Authentication (SCA)” compliant. Which is the reason for the new version.

Bonjour,
I installed new version 3.0.1 and switched to the theme Twentyninteen and the problems are still there!
I’ll leave this configuration for a few days so you can see it.
https://ecole-ulm.fr

Hello and thank Y’all for the feedback.

@sashman13 you are correct the plugin missed better errors returned and stabler styles to be ready, this last point will still be improved in the next releases. I published the update anyway for European folks that were required SCA at a precise date by law…

@marcusig Thank you very much for all your help I really appreciate it and all users will also appreciate soon !

@lino76 I see the button working when using https protocol which is required by Stripe when switching to live API keys. You can test using test keys with the URL you shared but need to switch to https://ecole-ulm.fr to use production keys.

Ok Nicolas,
I changed my site to handle HTTPS.
It works with all browsers I use.
But I still do not see the alert message when the check box is not validated.
The department field is not useful in France.
Why put the postal code next to the credit card number, this is redundant with the information above?
When the smartphone is in portrait mode the credit card number is overlapped by the other entries.

Hello @lino76 ,

I’m glad that worked. Thank you for your feedback.

– the error bubble not displayed if the checkbox is not set is probably a styling issue, did you try switching to the default twentynineteen theme ? And deactivating all other plugins ? That would discard a styling conflict.

– the postal code next to the credit card number is redundant at the moment, it is meant to allow extra verification in the future ( set postal code verification in the Stripe options as it is a Stripe element ).

– the mobile style are not ready yet and global styling also need to be improved.

Switching to a custom form to avoid the Checkout redirection was a major step, the style will become more stable in time.
Direct Stripe being free that also allows users to contract a front-end developer to make it all look nice !

I tried disabling all the plugins (except Direct Stripe & Really Simple SSL) and passing on the twentynineteen theme but the problem with the error bubble is still there.

Hello @lino76 ,

Are you still having this issue? Are you using the same button twice on the same page? I experienced a similar issue when setting the same button twice on the same page.

I’m closing this thread as we changed the stage. Please open another ticket if you still have this issue.

best regards,

Thank you all for your feedback! That really helped.

I’ll probably open a new thread when I release a new beta.

Bonjour Nicolas,

No, I do not have the same button on a page several times.
By cons I have 3 different payment buttons on the same page.

You can see what this looks like on my website.

Regards.