• Resolved aosipov

    (@aosipov)


    Hi guys this plugin is working well, but i can not understand why its sending duplicate emails to my customers? What do i miss here?? Can anyone help, please???

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @aosipov,
    Thanks for your message.

    Duplicate notifications are usually caused by:
    * an underpowered server
    * another plugin sending something at the same time, e.g. social media post
    * sending to too many users at the same time

    Do you think any of those may apply to you?

    Thread Starter aosipov

    (@aosipov)

    Hi there, thanks for the replying.:)
    * I have a pretty good server (i will clarify today)
    * Don’t have any email or notification plugins enabled
    only related to this i have Post SMTP, Email Log, WooCommerce – MailerLite.
    Tell me maybe some of them has an effect?
    * I have only 81 active subscribers.

    Thanks
    Alex

    Plugin Author bnfw

    (@voltronik)

    Hi @aosipov,
    Thanks for checking that.

    I think at this point it would be a case of trying to work out of theres a conflict somewhere.
    Please can you make your way through this document and let me know how you get on?

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

    Thread Starter aosipov

    (@aosipov)

    Hi there, i still have the issue with duplicated emails to the customer. I am using woocommerce, and basically trying to send email notification when product is published. All is working but emails are duplicated, and some of my customers are getting pretty mad:( I am running out of options here:)

    Thanks
    Alex

    Plugin Author bnfw

    (@voltronik)

    Hi @aosipov,
    Did you you make your way through this document in the end?

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Better Notifications for WordPress’ is closed to new replies.