• The bid history is not showing on the auction/product page or the product page in the dashboard…

    Only the auction start:
    “Auction started 04/04/2022 10:50 am”

    I created 2 users to test and placed bids with both logins, nothing.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter nunyabiz

    (@nunyabiz)

    Also just noticed that the auctions are not showing in the woocommerce user dashboard…

    Nothing under “MY AUCTIONS”.

    Thread Starter nunyabiz

    (@nunyabiz)

    Hm, no woo_ua_auction_log in the db…

    Hi @nunyabiz,

    We have checked the below auction product. The bid history table is empty. Also, we tried to place a bid on the below auction product. But there is no registration form available on your site. So, we could not do that.?
    https://xoticals.com/product/mobile

    The bid data comes from the “woo_ua_auction_log” table of the database. You said that this table is not available on your site’s database.?

    Please follow the below steps to recreate?the “woo_ua_auction_log” table on your database.

    -> Deactive the Ultimate Auction for WooCommerce plugin
    -> Reinstall and activate the auction plugin
    -> It will recreate this table?on your database
    -> After doing the above steps, create a test auction product on your site, place a bid and test this issue again.

    Thank You

    Thread Starter nunyabiz

    (@nunyabiz)

    Thanks for your response, it worked, kinda…

    I deactivated, deleted, then reinstalled and activated the plugin, and now I have bid history in the product page, but nothing for
    Auctions Setting
    My Auctions
    My Auctions Watchlist
    in the user account area.

    I get a “Oops! That page can’t be found.” for them, where previously there was just no history…

    Thanks!

    Thread Starter nunyabiz

    (@nunyabiz)

    I have enabled
    Allow customers to create an account during checkout
    Allow customers to create an account on the “My account” page

    in the woo settings.

    Am going to try deleting and reinstalling again…

    Thread Starter nunyabiz

    (@nunyabiz)

    delete/reinstall did not fix the user account issues. reistered a new user within the bid process and tried again, no joy.

    Thread Starter nunyabiz

    (@nunyabiz)

    which table in the db holds the account auction info?

    Hi @nunyabiz,

    Go to admin dashboard -> Settings -> Permalinks -> click “Save Changes” button. Please review the below attachment.
    https://we.tl/t-s62IN4I8RQ

    After that, you can access all the menus on the my-account page.

    Thank You

    Thread Starter nunyabiz

    (@nunyabiz)

    That did it! Thanks SO much!

Viewing 9 replies - 1 through 9 (of 9 total)
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