Big headache using this plugin

  • Resolved Pierre236

    (@pierreto)


    12 months ago

    I’ve installed this plugin, but I’m not sure whether it’s a virus or not.

    I already have security software, but installing this plugin also installs the Anti Hacker plugin.

    Then the top bar displays 4 large, aggressive red rectangles, two of which display errors, completely useless because they don’t give any solution to fix them.

    And these aren’t major errors, they’re due to the plugins or templates as far as I understand, so they’re problems that need to be sorted out by the creators of these plugins.

    I imagine they’re displaying them to entice us to buy their other plugins!

    And the Anti Hacker plugin is impossible to uninstall. I found myself with lots of errors when I clicked on it, my site was down for several seconds, and I couldn’t uninstall it from WordPress, so I had to log in my hosting and delete this virus plugin from the CPanel.

    What’s more, like an idiot, before installing the plugin, I bought the pro version, because I’ve got a real problem with bad bots and I thought this plugin would enable me to manage them, but I don’t even know if it works, because despite the fact that it’s been installed since this morning, this evening there’s still no information on the bots, so either it doesn’t work, or it only gives information from yesterday.

    It’s not a plugin made by a pro, there are a lot of window tabs that lead nowhere, so it’s a real headache to use.

    I’m waiting until tomorrow to see if it has blocked any bots before uninstalling it.

    In the meantime, I’d love to know how to remove the annoying red tabs in the top bar!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Pierre,

    I’m sorry to hear that you’re facing issues on your website.

    The Anti-Hacker plugin is an independent plugin. It doesn’t install by itself, but it can always be uninstalled.

    Displaying the errors on your site is not useless, and the errors should not be ignored. We have a free video that explains in detail how to understand the errors, identify their causes, etc.

    Indeed, we don’t resolve the errors; that is your responsibility because, often, the error is caused by another plugin or theme, and it’s not within our scope to make changes on your server. To eliminate error warnings, you must address and resolve the underlying errors.

    If you’ve discovered that other plugins and the theme are causing issues, please copy this information and seek support from the developers of those respective plugins and theme.

    Consider it like the red light in your car indicating the engine is overheated. What do you do? Turn off the light?

    It’s certain that if your site has errors, don’t expect anything to function correctly, not even our plugins, and not even others.

    Please, read this and watch de video:

    https://wptoolsplugin.com/site-language-error-can-crash-your-site/

    Cheers,

    Bill

    Thread Starter Pierre236

    (@pierreto)

    Hi Bill,

    I’m sorry about my message due to the many problems I encountered after installing your plugin.

    I had a huge bot problem that was draining my server.

    And all those error messages and database access problems during installation really stressed me out, but they were due, not to your plugin, but to the fact that my server was overloaded with these bots.

    But the plugin did its job, and after months of declining visits, my site has regained its speed, and since yesterday I’ve had a sharp rise in google visits – good ones!

    So sorry for my message, unfortunately I don’t see an option to delete it or change the title, and many thanks for your plugin!

    • This reply was modified 11 months, 4 weeks ago by Pierre236.
    Plugin Author Bill Minozzi

    (@sminozzi)

    Hello Pierre,

    I am delighted that our plugin successfully addressed your issue and blocked the bots, allowing your server to function smoothly again. Whenever you have a moment, kindly consider leaving us a 5-star review.

    Best regards,
    Bill

    Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Pierre,

    Thanks a lot for the 5 star review!

    Cheers,

    Bill

Viewing 4 replies - 1 through 4 (of 4 total)
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