Big problem since version 3.25+ with displaying items on mobile

  • Resolved irinelmita

    (@irinelmita)


    3 weeks, 1 day ago

    Hi,
    Big problem since version 3.25+ with displaying items on mobile

    I am experiencing major problem on websites updated from 3.25+
    All the items that have display none on mobile now don’t have and are displayed ( only on mobile all items are displayed )

    I did rollback to 3.24.8 here everything looks fine.

    When we get good update ?

    Edit: I don’t have 3.24.8 invisible on mobile ticked either. Hence the problem. Now it is not visible on mobile even if this option is not checked.

    • This topic was modified 3 weeks, 1 day ago by irinelmita.
    • This topic was modified 3 weeks, 1 day ago by irinelmita.
Viewing 6 replies - 1 through 6 (of 6 total)
  • James W.

    (@urbancowboy1994)

    I can attest to this issue.

    Upon upgrading to 3.25.3, an image (specifically in the header) that I had set to be hidden on mobile is now visible. It appeared that vertical spacing between elements in the header was also impacted.

    I restored my site as it was before the upgrade, which reverted Elementor back to version 3.24.7, and these issues disappeared.

    Now, as @irinelmita mentions above, when in the editor, I can now see that even in version 3.24.7, the “hide on mobile portrait” option is not set for the image in question; it appears that a prior update may have cleared this setting, and version 3.25.3 actually unhides the image on the frontend.

    Thread Starter irinelmita

    (@irinelmita)

    @urbancowboy1994 I don’t even know whether to take everything by hand and every page of the site every section or wait for a fix.
    On 3.24.7 everything is fine, it’s hidden oe mobile BUT the hide mobile tick is still not …..

    Andrew Brooks

    (@andybrooks)

    I am also experiencing this issue with menus that should be hidden on the mobile version appearing, rolling back to 3.24.X fixes the issue.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thank you for your feedback and for your understanding.

    For now the only workaround is to roll back to version 3.24.7.

    I am not able to provide you with ETA of the resolution of this issue, but once the fix is released, you will receive a notification on your WordPress dashboard informing there is a new update for Elementor plugins and we will update it on our changelog page:

    https://elementor.com/pro/changelog/

    https://github.com/elementor/elementor#changelog

    What I can do from my side is vote for this issue in our internal report system so that it receives higher priority and gets fixed in one of the next plugin updates.

    We apologize for this inconvenience and appreciate your patience while we work on this problem.

    Please let me know if you need further assistance.

    Kind Regards,

    • This reply was modified 3 weeks ago by Milos.
    • This reply was modified 3 weeks ago by Milos.
    Thread Starter irinelmita

    (@irinelmita)

    Hi, do we have an update here?

    Plugin Support aracelil

    (@aracelil)

    Hi, @irinelmita.

    Thanks for keeping in touch. The issue has been added to the system Backlog and should be reviewed by our developers in the nearest future.

    I invite you to keep an eye on our changelogs, as this is where our developers provide updates on fixes:

    https://elementor.com/pro/changelog/

    https://github.com/elementor/elementor#changelog

    In the meantime, rolling back to 3.24.7 is the current workaround.

    We sincerely apologize for the inconvenience and appreciate your patience while we work on this issue.

    Kind Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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