BILLING ADDRESS – TRANSLATE

Hi @maza25,

I’ve performed some cross-testing with the latest versions of WordPress, WooCommerce and our free Storefront theme only enabled.

When doing so I’ve not been able to replicate the behavior which you describe. The “Billing Address” was translated in Spanish to “Dirección de facturación” in the order email sent to the customer.

Link to image: https://snipboard.io/URktGN.jpg

Can you check if there are updates for translations under Escritorio > Actualizaciones > Traducciones?

For individual string translations, you could also use the ‘Say What?’ plugin: https://www.ads-software.com/plugins/say-what/.

You will want to do a conflict test to see if the issue is caused by a plugin/theme conflict with WooCommerce. Here are the steps for doing a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Thanks.

Hello, thanks for answering.
I have tried the plugin say what and it does not work with "billing address"
disable all plugins and the problem continues.
only since upgrading from 5.8.1 to 5.8.2 wp did this problem start.
Seeing the fault that you indicate I have not been able to do it, it is somewhat complex for me.
Certainly there is something that is blocking the translation, I would like to find the root of this, to know why only that text is not modified.
since wp content wooccomerce language cannot be modified? or any other solution you can give me? 
maybe it is not doing the correct string translation?

Thank you

form

LOCO TRANSLATE

• This reply was modified 2 years, 11 months ago by maza25.

Hi @maza25

Just to clarify, have you checked if all the translations are up to date as @rainfallnixfig recommended?

Can you check if there are updates for translations under Escritorio > Actualizaciones > Traducciones?

Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hello, if it is updated I forgot to clarify that.
I copy the state

### WordPress Environment ###
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.6.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.32-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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WC Database Version: 6.0.0
WC Database Prefix: wpnr_
Total Tama?o De Base De Datos: 16.43MB
El Tama?o De Los Datos De La Base De Datos: 12.55MB
Base De Datos Del índice De Tama?o De: 3.88MB
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### Post Type Counts ###

attachment: 192
blocks: 8
customize_changeset: 1
docs: 3
elementor_library: 2
nav_menu_item: 4
oembed_cache: 1
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popup: 3
popup_theme: 1
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product: 27
product_variation: 8
revision: 91
shop_coupon: 6
shop_order: 456
wp_block: 1
wpcf7_contact_form: 5
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (26) ###

Automatic Translate Addon For Loco Translate: por Cool Plugins – 2.2.3
Contact Form 7: por Takayuki Miyoshi – 5.5.3
Decorator - WooCommerce Email Customizer: por WebToffee – 1.1.2
Loco Translate: por Tim Whitlock – 2.5.5
Loginizer: por Softaculous – 1.6.8
Maintenance: por WebFactory Ltd – 4.03
Image optimization service by Optimole: por Optimole – 3.2.1
Popup Maker: por Popup Maker – 1.16.3
Really Simple SSL: por Really Simple Plugins – 5.2.1
Say What?: por Ademti Software – 2.0.2
Smart Slider 3: por Nextend – 3.5.1.2
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.16.69

Seguimiento avanzado de envíos para WooCommerce: por zorem – 3.3.1
WooCommerce Custom Product Addons (Free): por Acowebs – 2.5.7
WooCommerce Blocks: por Automattic – 6.6.0
Checkout Fields Manager for WooCommerce: por QuadLayers – 5.5.3
WooCommerce Customizer: por SkyVerge – 2.7.4
Direct Checkout for WooCommerce: por QuadLayers – 2.5.7
WooCommerce PayPal Checkout Gateway: por WooCommerce – 2.1.3
Mercado Pago payments for WooCommerce: por Mercado Pago – 5.6.0
WooCommerce: por Automattic – 6.0.0
Yoast SEO: por Equipo Yoast – 17.8
WP Fastest Cache: por Emre Vona – 0.9.7
WPForms Lite: por WPForms – 1.7.1.2
Custom Product Tabs para WooCommerce: por YIKES
Inc. – 1.7.7

YITH WooCommerce Wishlist: por YITH – 3.4.0

### Inactive Plugins (2) ###

WooCommerce PayPal Payments: por WooCommerce – 1.6.4
WP Downgrade | Specific Core Version: por Reisetiger – 1.2.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: ARS ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

La tienda de la base de: #451 - /
Carro: #199 - /cart/
Finalizar Compra: #198 - /checkout/
Mi cuenta: #8 - /mi-cuenta/
Términos y condiciones: ? La página no se establece

### Theme ###

Name: Flatsome
Version: 3.12.2
Author URL: https://www.uxthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/emails/customer-on-hold-order.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php versión 2.6.1 está fuera de fecha. La versión principal es: 4.7.0

Outdated Templates: ?
					
					
						Aprender cómo actualizar

### Action Scheduler ###

Completa: 420
Oldest: 2021-12-02 09:41:15 -0300
Newest: 2021-12-31 14:25:00 -0300

Error: 1
Oldest: 2021-03-23 19:38:15 -0300
Newest: 2021-03-23 19:38:15 -0300

Pendiente: 9
Oldest: 2022-01-01 11:20:01 -0300
Newest: 2022-01-07 13:03:49 -0300

### Status report information ###

Generated at: 2021-12-31 14:34:38 -03:00

Hello there,

Thanks for sharing your system report.

When checking the report, it looks there are some pending actions. You can check under WooCommerce > Status > Scheduled actions then manually do a click on Run for each pending action.

I hope that helps.

hello, I did everything and it doesn’t work, I can’t really understand that nothing happens modifies that text.
Someone who can tell me how to do it.
everything works fine just that billing address text that I can’t translate.

Hi @maza25,

Quite unfortunate to hear that the issue is not solved yet.

I counted at least five terms with “Billing Address” source text using Loco Translate, so you have to find the correct one and make sure is translated.

If the problem persists, I’d recommend reading the WooCommerce localization support guide and creating custom translations using PoEdit:

https://woocommerce.com/document/woocommerce-localization/#section-5

thanks for answering, this is what I did first, but nothing changed.
There is something that is not allowing to translate that and I can not know what it is

Hi @maza25,

It may be something related to cache. Can you flush the cache from your WP Fastest Cache plugin and also reach out to your host and clear any server-side caching?

Thanks.

hello, unfortunately it has not worked either, it really is incredible because I search anyway and I can not modify that.

Hi there,

Can you perform a full conflict testing by switching the theme to Storefront and disabling all plugins except WooCommerce?

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

thanks for your answers and help, but they do not work. I deleted all the languages, I reinstalled them in different languages and the problem only persists with those words “billing address”
the rest is translated without problems.
I would only have to try another topic, but I fear that it is more complex. I am looking for an expert who can help me and do the work for me.
Thank you

Hi @maza25

I am looking for an expert who can help me and do the work for me.

At this point, it would be best to have someone look into the issue since it seems to be coming only for your site. If you need to find an expert, you can get in touch with one of the services here: https://woocommerce.com/customizations/

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.