Billing Agreements Feature Request

Hi there @machineitsvcs,

> I do not believe this plugin currently supports PayPal Billing Agreements or Reference Transactions. Is there any way we can get this supported in a future release? Thank you.

WooCommerce PayPal Checkout Payment Gateway does support Reference Transactions/Billing Agreements – https://docs.woocommerce.com/document/paypal-express-checkout/#section-17

Please let us know if you have further questions!

Apologies. I see it is working now. However, I do not see the option to modify the PayPal Subscription ID on customer subscription. That option is included in the PayPal Checkout gateway integrated into WooCommerce, not this standalone plugin/extension. Do I need to have a Reference Transaction/Billing Agreement already setup to get this option? It’s already enabled on my PayPal account, as I use the same PayPal as I do with another site that has the Subscription ID option with the integrated PayPal Standard gateway.

• This reply was modified 5 years, 5 months ago by Machine IT Services.

Hi there!

If you have purchased a subscription (using WooCommerce Subscriptions) with PayPal Checkout with Reference Transactions enabled, you can certainly edit the billing agreement for this subscription. You just need to edit the subscription in WooCommerce>Subscriptions and click the edit (pencil) icon next to the customer billing details. There you’ll see PayPal Checkout as the chosen payment gateway and a field with the billing agreement just below. If you change this field, the subscription will use this new billing agreement for the next renewals.

Here you can find more details about how to edit an existing subscription: https://docs.woocommerce.com/document/subscriptions/add-or-modify-a-subscription/#section-10

I hope it helps!

I’m not sure you’re understanding or maybe I’m not explaining it well.

Currently I use PayPal Standard, which comes integrated with WooCommerce by default (not an additional plugin). I have subscriptions with this gateway already, using a PayPal account that has Reference Transactions enabled, so I’m able to view and edit Billing Agreement ID’s for subscriptions made with this gateway.

However, I would very much like to migrate my existing subscriptions to this plugin’s ateway (the standalone extension plugin to which this support request refers). When I try to switch the subscription Payment Method to PayPal Checkout (this plugin’s gateway), I do not get a box beneath to enter the PayPal Billing Agreement ID so I can make the migration. I am including links to screenshots of this field so hopefully it can be better understood.

https://imgur.com/a/15dYU3z (PayPal Standard – Not this plugin)

https://imgur.com/a/cu7LCjJ (PayPal Checkout – This plugin – No Billing Agreement ID field)

How can I migrate to using only this plugin? Thank you.

• This reply was modified 5 years, 5 months ago by Machine IT Services.
• This reply was modified 5 years, 5 months ago by Machine IT Services.

Any update on this?

Hi there @machineitsvcs,

However, I would very much like to migrate my existing subscriptions to this plugin’s ateway (the standalone extension plugin to which this support request refers). When I try to switch the subscription Payment Method to PayPal Checkout (this plugin’s gateway), I do not get a box beneath to enter the PayPal Billing Agreement ID so I can make the migration.

Your request falls under the scope of Subscriptions plugin support, please contact us at WooCommerce.com > My Account > Tickets. Please note that you need to have an active license for Subscriptions to get support for it.
We will be able to help you further there.

Also, please include a link to this forum thread, so that we can keep track of what’s already been done.

Meanwhile, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Cheers!

I disagree. The feature I’m asking for is not with the Subscriptions plugin, but with this plugin, and migrating existing Billing Agreements to it. It has nothing to do with the Subscriptions plugin which is working perfectly. If Billing Agreements are supported with this plugin as was suggested previously, then this is an issue to be fixed with the payment gateway. I have again marked the issue as unresolved. I know that I will be redirected back here if I try to contact the WooCommerce Subscriptions support because it’s not relevant to their plugin.

Hey @machineitsvcs – I lead one of the support teams at WooCommerce; our company developes both PayPal Checkout and Subscriptions. I can confirm that what @treibalen said (who’s one of my team members) is correct: your request is connected to a migration of subscriptions from one payment gateway to another payment gateway.

I can however already answer you why this is not possible. If you look at the advanced features of payment gateways here: https://docs.woocommerce.com/document/subscriptions/payment-gateways/ – you will see that an admin cannot change the payment gateway for PayPal Standard (that’s why you’re not seeing that option). This change can only be validated by a customer, not an admin.

If you’re trying to move from PP Standard to Checkout, the only way will be by copying the payment URL for the customers and asking them to change the payment gateways.

Given that this is a question for Subscriptions, I’m again going to mark this as resolved; please feel free to follow-up at WooCommerce.com with us if you have further questions.