Billing fields populated but cannot checkout

  • Resolved lukelaj

    (@lukelaj)


    2 years, 2 months ago

    Hi,

    I am testing my checkout page, the billing fields are all populated but when trying to place an order it is asking me to populate the billing fields.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lukelaj

    Thanks for reaching out!

    On my personal site, I have not encountered the billing fields being auto populated when checking out, unless that I am logged in to my account.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter lukelaj

    (@lukelaj)

    Hi,

    Thanks for the reply.

    I have tried it this morning and seems to be working now, must have been a glitch.

    Thanks again!

    Awesome @lukelaj glad to know it’s working fine now. If you have any new questions, please create a new ticket.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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