• Resolved epicscisoc

    (@epicscisoc)


    Some of my costumers can not buy in my store. The following message appears: “Billing is a required field”. Why does this happen? How to solve them?

    Thank you

    • This topic was modified 6 years, 8 months ago by epicscisoc.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    It might be an issue with the required field in the Billing section without a label. Could you please verify this?

    Thank you!

    Thread Starter epicscisoc

    (@epicscisoc)

    Hi,

    I added all Labels.

    In my previous form Checkout I used the Placeholder fields instead of labels (this way I avoided create an additional line and have a long form). My question is: Then, Label fields are required to works correctly? I can’t have a form with only Placeholder fields working correctly?

    Please let me know

    Thanks you

    Thread Starter epicscisoc

    (@epicscisoc)

    Well, I’ve thought about the following… I want to share with you.

    Another way to get labels not shown (without causing “Billing is a required field” error.) is this:

    I write the labels in the plugin in all fields (without leaving any in blank, like I use to had before), then I simply hide some labels through CSS.

    In this way I get a shorter form.

    Do you think this solution would be appropriate?

    Thank you very much for your support.

    Best regards
    Manel

    Plugin Author ThemeHigh

    (@themehigh)

    Yes this solution is perfect, we about to suggest the same. In fact few themes follow the same approach to hide the field labels from checkout page.

    Thanks you

Viewing 4 replies - 1 through 4 (of 4 total)
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