billing_company is a required field

  • Resolved teoalt97jf

    (@teoalt97jf)


    1 year, 3 months ago

    Hi, I am using your plugin and in the settings I have activated the validation of the checkout fields.

    To fill in the checkout fields, I retrieve the parameter values ??from a url dynamically generated by ActiveCampaign and set them in session. Once I reach the checkout, I populate the fields with this data.

    When I’m on the checkout page with the data filled in and I try to make the payment by clicking on the PayPal button, I’m told that the field relating to the company is a required field when the data is there instead.

    I tried making the field optional and proceeding with the payment and the data inside is safely saved.

    I also use your Stripe plugin and I don’t find any problems with it.

    I need some help from you to solve this problem. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter teoalt97jf

    (@teoalt97jf)

    I’m attaching screenshot showing the error encountered

    View post on imgur.com
    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @teoalt97jf

    I also use your Stripe plugin and I don’t find any problems with it.

    The Stripe plugin doesn’t have an option to validate the checkout fields like the PayPal plugin does.

    On the Advanced Settings page of the PayPal plugin you have the Validate Checkout Fields option enabled yes? I reviewed the code and we don’t set the company value on the customer object when validating the checkout page. We will need to update the plugin to account for that scenario.

    In the meantime, here is a link to an update that accounts for the company field. Or you can disable the Validate Checkout Fields option if you don’t want PayPal validating checkout fields before it opens the PayPal popup.

    Kind Regards

    Thread Starter teoalt97jf

    (@teoalt97jf)

    On the Advanced Settings page of the PayPal plugin you have the Validate Checkout Fields option enabled yes?

    Yes

    In the meantime, here is a link to an update that accounts for the company field. Or you can disable the Validate Checkout Fields option if you don’t want PayPal validating checkout fields before it opens the PayPal popup.

    I updated the plugin and now the error message doesn’t compare anymore, so it seems to work! After installing this manual plugin update, will I still receive major updates?

    Thank you for your quick reply and for solving my problem.

    Plugin Author Payment Plugins

    (@mrclayton)

    After installing this manual plugin update, will I still receive major updates?

    Yes, the version number isn’t different, the code just accounts for the company field where it previously didn’t. We’ll include that fix in the next release.

    Kind Regards

    Thread Starter teoalt97jf

    (@teoalt97jf)

    Perfect!

    Thank you for the support.

Viewing 5 replies - 1 through 5 (of 5 total)
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