billing_state invalid

  • Resolved carlosmoreton

    (@carlosmoreton)


    8 years, 10 months ago

    Hi there,

    My Jigoshop version is 1.17.11, compatible with 4.4.1. And I have the ‘Checkout Fields Manager’ v1.0 plugin.

    A customer reported getting the error ‘invalid billing state’ when checking out.

    To enable the checkout form page to work I have had to change:

    ‘billing_state’ to type ‘State’ (previously text), and ‘not required’
    and
    ‘shipping_state’ to type ‘State’ (previously text), and ‘not required’.

    This has all been working fine and now it’s not. Can you help please.?

    Cheers

    Carl

    https://www.ads-software.com/plugins/jigoshop/

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi Carlos,

    The checkout fields manager you are using is from Jigoshop? Our official version is 1.3.2

    You don’t need to change input fields with value for example ‘billing_state’
    Or ‘shipping_state’ but the fields which are next to the appropriate Billing or Shipping fields. See the screen below with example:
    https://scr.hu/3k1d/5bh0m

    Thread Starter carlosmoreton

    (@carlosmoreton)

    Hi there,

    Thanks for the reply.

    I have the Jigoshop Checkout Fields manager plugin, but it’s not listed in my available downloads for me to get v1.3.2.

    On your system – Order #23275 made on May 5, 2014 2:14 pm

    Can you advise please.

    PS: In my Available Downloads section of my Jigoshop account, there’s something called iAdvize Live Chat. I have no idea why that’s there, and certainly haven;t bought that plugin etc. Maybe that’s where the Checkout Manager should display..?

    Cheers

    Carl.

    Thread Starter carlosmoreton

    (@carlosmoreton)

    Sorry to add.

    What about the ‘Type’ setting for ‘billing_state‘?

    All other checkout fields are value ‘Text‘, except for Country and Postcode. I changed ‘Billing _State‘ and ‘Shipping_State‘ to Type value ‘State‘ for it not to return an error. Previously this was set to ‘Text‘.

    I am I to presume that the plugin update to 1.3.2 will probable sort this out..?

    Thanks

    Carl

    Hi Carl,

    Could you contact us through our website jigoshop.com? From the contact form.
    We will provide you with appropriate instructions.

    Thread Starter carlosmoreton

    (@carlosmoreton)

    Hi there,

    Yes, will do now.

    Cheers

    Hi Carlos,

    You should receive an email with Checkout fields plugin issue.

    Thread Starter carlosmoreton

    (@carlosmoreton)

    Hi there,

    Yes I have. Just replying now.

    Thanks again.

    Ok, thank you I will mark this topic as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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