black panel at bottom of gallery slides

Have you tried asking on the plugin section here?

https://www.ads-software.com/support/plugin/nextgen-gallery

Might get a quicker reply.

Thanks, David. I’ll give it a try.

Also should have mentioned I’m using:

using NextGEN Gallery by Photocrati Version 2.1.23
NextGEN Plus by Photocrati Version 1.3.5

Seems as though Photocrati told you to contact directly through email, let me know how it turns out and if I can be of any use!

??

Thanks, David. I can never remember where all these support sites are (theme support, plugin support, theme author support, theme seller support, etc. etc. etc.).

Hopefully they’ll get it sorted out.

I hope so too!

You’re welcome and keep me posted on what’s going on ??