Black Screen After Trying to Grant Permission

  • Resolved savagemic

    (@savagemic)


    7 years, 6 months ago

    My email stopped working last night after I updated the plugin. I was going to try to reset it and re-add access but now the grant access button just takes me to a blank screen (/wp-admin/options-general.php?page=gmail-smtp-settings&action=oauth_grant) is now blank.

    Any ideas as to why this is happening?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, I’m not sure what’s happening. I ran various tests after updating the Google API Client library. But I didn’t see this issue. Please copy and paste the content from the “Server Info” tab so I can take a look.

    Thread Starter savagemic

    (@savagemic)

    OS: Linux 2.6.32-042stab120.18 #1 SMP Fri Jan 13 10:32:04 MSK 2017 x86_64
    PHP version: 5.4.13
    WordPress version: 4.8.1
    WordPress multisite: No
    openssl: Available
    allow_url_fopen: Enabled
    stream_socket_client: Available
    fsockopen: Available
    cURL: Available
    cURL Version: 7.19.7, NSS/3.15.3

    Plugin Author Noor Alam

    (@naa986)

    Thanks. It’s hard to troubleshoot this since there is no error. But PHP version could be an issue. Can you please contact your host to upgrade it to 5.6 or higher?

    Thread Starter savagemic

    (@savagemic)

    Got it. Did a PHP Version update and a fresh access grant to the Google API and it works like a charm now.

Viewing 4 replies - 1 through 4 (of 4 total)
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