Blackhole Blocks sitemap_index.xml View

When the plugin is not active, it is impossible for it to block or do anything. So best advice here would be to check your other plugins and theme. I would be glad to provide a troubleshooting guide if it might be useful for you. Let me know how I can help.

Hello, when I activate the plug-in and I want to go and see my sitemap, I get the screen that I have been banned (what I wrote in the page view), when I have deactivated it it works again.

The plugin blocks the display of the sitemap but I can’t understand why!

Hmm not sure.. It sounds like maybe your site is using some sort of page-caching plugin..?

Yes, W3 Total Cache, but it’s configured as per plug-in support!

But isn’t it by chance because I use the free one and not the Pro one, that gives me this problem?

• This reply was modified 10 months ago by helpdesk32.

No, both free and pro operate the same way in that regard. According to the Blackhole cache guide, here are the steps for W3 Total Cache:

• Required setting: Page Cache ? Advanced ? “Late initialization” enabled
• Visit the W3 Dashboard and empty/reset all caches before going live

So maybe double-check both of those requirements just to be sure.

• This reply was modified 10 months ago by Jeff Starr.

Hey @helpdesk32, I hope you got this sorted. It’s been a while with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.