Blank area where tweets should be

  • Resolved jet13

    (@jet13)


    11 years, 2 months ago

    Good afternoon,

    I’m really enjoying using your plugin but unfortunately I have some issues getting it to show in the sidebar. I am pretty sure I had it working correctly but all of a sudden although the widget title displays correctly the tweets do not. Please see picture below.

    View post on imgur.com

    I have noticed that the tweets do flick up momentarily as the page loads, but then disappear. Not sure why this might be but wondered if you could tell anything from the picture above which is looking at the source code? Not sure why the feed part is showing as 0px x 1916px but this is consistent on some pages, on others it is 228px x 1916px and underneath the title rather than to the right, but still blank. Unfortunately the site isn’t live yet so you can’t look at it directly.

    Another point to add is that by inserting the code for your plugin into a section on the homepage the tweet feed is working correctly. It doesn’t seem to be a connection error, just some odd functionality happening with the sidebar of WP.

    Completely realise this may not be an issue with your plugin but a conflict, so am looking into disabling others to see if I can isolate the problem too.

    https://www.ads-software.com/plugins/kebo-twitter-feed/

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi jet13,
    Sorry to hear that, I shall take a look through the code you have provided to see what the issue is.

    Hi jet13,
    Is it possible to see the outputted code from each of the following
    <ul class="kebo-tweets list light">
    <h3 class="widget-title">
    <li id="kebo_twitter_feed_widget-3">
    <ul class="xoxo">

    Thread Starter jet13

    (@jet13)

    Thanks for such a prompt response. I have found out some further information for you, in that it is not an issue with Firefox and IE, but is an issue with Chrome.

    I’ve got the site setup live now (behind a maintenance screen) that you can access – is there somewhere I can email you the credentials? Then you can take a look at any of the outputs.

    The outputs I’ve observed indicates it is making the list of tweets as all the text and timestamp information is there.

    Thanks!

    You can email me at [email protected]

    Thread Starter jet13

    (@jet13)

    Sorry it took a little while to get back to you, but have just dropped you an email.

    Thanks for being such a pro-active developer!

    Hi jet13,
    I have taken a look and the problem was that the header had, float: left, but the ul does not.
    To fix this you will need to add the following CSS to the theme.

    html body ul.kebo-tweets {
    float: left;
}

    If you have any more problems please feel free to ask.

    Luke

    Thread Starter jet13

    (@jet13)

    Perfect, inserted at the bottom of my style.css file and it’s working great now across all browsers!

    I take it because it was something in the stylesheet it is not a widget fault but my site theme not covering all eventualities.

    Really appreciate your help, have left a good review which I hope helps.

Viewing 7 replies - 1 through 7 (of 7 total)
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