Blank dashboard. NOT plugin or theme conflict.

Add the following to the end of your wp-config.php file:

error_reporting( E_ALL );
ini_set('display_errors', 1);

Then access the dashboard page again and copy and paste the errors displayed here. This will tell us what is causing the fatal error.

Then immediately remove those two lines from your wp-config.php file to avoid displaying any errors to your users.

Hi

Thanks for the response but unfortunately that didn’t work. I did as you suggest and pasted the above lines right at the end of the wp-config.php file and updated it. This did nothing to the blank dashboard.

I also tried changing the define('WP_DEBUG', false); to true but again this did nothing.

Check in your web host’s control panel and see if you can access the error logs. If so, copy and paste the last few lines.

Hi

thanks for your help.

Here is the last error from today under the wp-admin title:

/home1/todayist/public_html/cuillinviewco/wp-admin/error_log:
[16-Jun-2015 05:54:27 America/Denver] PHP Warning:  include(): Failed opening './wp-admin/includes/class-wp-admin-list-table.php' for inclusion (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home1/todayist/public_html/cuillinviewco/wp-admin/index.php on line 8
[16-Jun-2015 05:54:27 America/Denver] PHP Fatal error:  require(): Failed opening required '/home1/todayist/public_html/cuillinviewco/wp-admin/wp-blog-header.php' (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home1/todayist/public_html/cuillinviewco/wp-admin/index.php on line 17

Even I can see that this is telling me there are problems on line 8 and line 17 of the index.php. I think it is telling me to include

.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear

on line 8 and line 17 of the index.php but I am no coder by any stretch of the imagination so have no idea if that’s right.

Am I miles off?

thanks again

Ooooooooooooooh I see what you did.

You [or someone else] uploaded your root /index.php into your /wp-admin directory overwriting the original file.

It’s possible that you uploaded more files, so you might have to delete your wp-admin directory and restore that directory from the WordPress zip file.

Strange, I haven’t uploaded anything into the directories or changed anything in months, and this only happened a couple of weeks ago. Nobody else has any access.

I first installed WordPress direct from my host (Bluehost)’s cpanel, so I don’t have a zip file. Is there an easy way to get a clean copy of the files for the wp-admin directory, or will I have to re-install WP? (Not keen on that option, I’ll be honest).

thanks for your help

That’s not a good sign. The easiest way to refresh the files through the admin. Can you access this page?

https://www.cuillin-view.co.uk/wp-admin/update-core.php

If so, click Re-install Now. Maybe do a backup first through Cpanel just to be safe, you never know.

Re-installing WordPress has completely fixed it! You are an absolute darling, thank you!

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