Blank Dashboard situation

  • Resolved stevegreenberg

    (@stevegreenberg)


    12 years, 10 months ago

    I am having an issue seeing my dashboard. The situation with this website is long and convoluted but I’ll try to hit on all the points that may be affecting this.

    We had to move this site from Dreamhost to Rackspace because the clients hosting expired and we lost everything. So since we did not have access to their site, I had to cobble it together with backups. So I installed the latest version of wordpress on the new servers, went in to the myphpadmin panel and put in the backup of the database. I had to rename everything to jive with how rackspace likes it, uploaded all the content to the ftp; so far so good.

    But since all this back up stuff was from an older version of wordpress (Nov 2011, not sure what version), it didn’t play nice with being jammed into the new wordpress version. It asked me to upgrade my database, and then it locked me out by saying I “didn’t have permission to access this file” when I tried to get into the wp-admin. I figured a workaround for that (I can’t even recall how I did that now, its been such a mess) and managed to login to the dashboard. And now my final problem is the dashboard is blank.

    I tried one fix so far — going into the database and deactivating the plugins via the wp_options table (followed these instructions: https://shanglee.com/blog/2010/07/26/dummys-guide-to-solve-that-blank-page-in-your-wordpress-dashboard/). It didn’t work for me.

    Anyone have any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

  • You need to check the wp-options table in your database. Locate the value for the option name db_version. We should then be able to tell you want version of WordPress you should have installed.

    Thread Starter stevegreenberg

    (@stevegreenberg)

    so after some digging, I found the original number. It is 18226.

    You need to upload WordPress 3.2.1.

    Thread Starter stevegreenberg

    (@stevegreenberg)

    I deleted everything off the ftp. deleted everything from the database. uploaded a version of wordpress 3.2.1, imported the backup of the database into the existing database.

    went to the wp-admin, when I tried to log in I got the “You do not have sufficient permissions to access this page.” message.

    Any ideas moving forward?

    Thread Starter stevegreenberg

    (@stevegreenberg)

    Got it! So the fix for me was going through each of the database tables and making sure that all the prefixes were corrected to the right one. you not only have to change the general table names to but there are some more items within the tables that have the old prefix.

Viewing 5 replies - 1 through 5 (of 5 total)
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