blank emails sent from contact 7 forms

Hello @meeshymee,

You need to put the respective mail tag for each form tag you use. A mail tag is usually the custom name given to the form tag enclosed in square brackets, e.g. if the form tag is [text* your-mail], the mail tag will be [your-mail]

In the first form you mention above, the Message body field in your Mail tab should to look this way:

Name: [your-name]
Email: [your-email]
Subject: [typeofannouncement]
Description: [announcement]

You need also to add the [your-file] mail tag in the File attachments field.

In the second form, the Message body field in your Mail tab should to look this way:

Name: [your-name]
Email: [your-email]
Name of loved one: [Lovedonename]
Date of birth: [Dateofbirth]
Date of passing: [Dateofpassing]
Description about loved one: [Tellusaboutyourlovedone]

You need to add the [your-file] mail tag in the File attachments field too.

And in the last form, the Message body field in your Mail tab should to look this way:

Name: [your-name]
Email: [your-email]
Subject: [Subject]
News tip or story idea: [Storyideaornewstip]

Please read How tags work to learn more.

Hope this can help you.

Best regards,
Yordan.

Hello Yordan,

Thank you so much. I’m new to WP and though I’ve created forms with WPforms I find Contact Form 7 confusing (even after reading the documentation).

My apologies if my question is stupid:

1) So the [your-file] gets inserted into the attachments only if it’s the type of form that has something attached/uploaded is that correct?

Based on your reply I assume another one of my forms is incorrect if I have this in the Mail section:

From: [your-name] <[your-email]>
Subject: [company-name]

Message Body:
[textarea-363]

*the form itself looks like this:
<label> Your first and last Name (required)
[text* your-name] </label>

<label> Your company / business name (required)
[text* company-name] </label>

<label> Location of business (Town) (required)
[text* business-location] </label>

<label> Email address (required)
[email* your-email] </label>

<label> Additional notes
[textarea textarea-363]

[submit “Submit”]

2) Can I change the subject of the Mail tab (both in ‘subject’ section and in ‘message body’ section so that I can easily know which form it pertains to? For example, my forms all have Subject: [your-subject]
but don’t have a ‘subject’ section in every form so I assume this will be blank in an email sent to me. (ie. Can I make the subject reflect the name of the form itself?) I hope this makes sense.
Thanks again so much for your help!

Hello,
I made the corrections and now when trying out my forms each one says “There was an error trying to send your message. Please try again later” (before they were going through but blank). also, i added a captcha and i followed the instructions on the contact form 7 site but i didn’t see it on any of the forms when i tried to test them by filling them out myself.

please help!
thank you.

Hello @meeshymee,

I tested the “Submit a photo” form and the messages was sent. I noticed the file field isn’t required. Maybe you should add the required attribute since don’t have sense to send a submission without a photo. To do that you only need to add an asterisk at the field type.

E.g. Let’s say you have this file form tag:
[file your-photo]

You only need to add the asterisk to this field becomes required:
[file* your-photo]

Best regards,
Yordan.