Blank error message box showing on Checkout page and not send order email

  • Resolved micaud

    (@micaud)


    6 years, 3 months ago

    After two days of work lost to look for the problem, disabling and enabling all plugins, I found that it is the update to elementor 2.3.0 or 2.3.1 (this I can not say because they were released on the same day) makes the checkout of unusable woocommerce. When you send the order an empty message appears and does not send the email. Solutions?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter micaud

    (@micaud)

    But I think the 2.3.0, because it was almost a revolution compared to 2.3.1 made of two adjustments. if I have solutions I will tell you. Ciao!

    Plugin Author ArielK

    (@arielk-1)

    @micaud @juliman,

    We are trying to reproduce this issue in all kinds of variations and unfortunately, we could not find the problem. would you please write us the steps to reproduce + system info file so we can fix it?

    Order goes through, card is charged (Stripe in our case) but customer sees ‘Internal Server Error’ and no email confirmations are sent.

    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to a member function get_component() on null in /home/dh_94k2cr/renoroasted.com/wp-content/plugins/elementor/modules/page-templates/module.php:345, referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: Stack trace:, referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #0 /home/dh_94k2cr/renoroasted.com/wp-includes/class-wp-hook.php(288): Elementor\\Modules\\PageTemplates\\Module->filter_update_meta(NULL, 1530, ‘_wp_page_templa…’), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #1 /home/dh_94k2cr/renoroasted.com/wp-includes/plugin.php(203): WP_Hook->apply_filters(NULL, Array), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #2 /home/dh_94k2cr/renoroasted.com/wp-includes/meta.php(191): apply_filters(‘update_post_met…’, NULL, 1530, ‘_wp_page_templa…’, ‘default’, ”), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #3 /home/dh_94k2cr/renoroasted.com/wp-includes/post.php(1863): update_metadata(‘post’, 1530, ‘_wp_page_templa…’, ‘default’, ”), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #4 /home/dh_94k2cr/renoroasted.com/wp-includes/post.php(3583): update_post_meta(1530, ‘_wp_page_templa…’, ‘default’), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #5 /home/dh_94k2cr/renoroasted.com/wp-includes/post.php(3746): wp_insert_post(Array, false), referer: https://www.renoroasted.com/checkout/
    [Sat Nov 17 09:06:12 2018] [warn] [client 172.248.174.56] mod_fcgid: stderr: #6 /home/dh_94k2cr/renoroasted.com/wp-content/plugins/woocommerce/includes/data-stores/clas in /home/dh_94k2cr/renoroasted.com/wp-content/plugins/elementor/modules/page-templates/module.php on line 345, referer: https://www.renoroasted.com/checkout/

    Same problem

    Installed elementor 2.2.8. until the problem is solved. checkout works as it should.

    Plugin Author ArielK

    (@arielk-1)

    Hi @renoroasted @micaud,

    Sorry for the inconvenience, we just released a patch for this issue (v2.3.2), please update the plugin and let me know if it fixes your problem.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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