• Resolved make13

    (@make13)


    I am getting a blank error message on top of checkout page on mobile devices only. i have tested on several devices. i have tried switching to default theme to check ad error still exists.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter make13

    (@make13)

    log:

    2021-11-25T18:48:24+00:00 INFO Generating payment form for order 9625. Notify URL: https://www.thcfreefarm.com/wc-api/WC_Gateway_Paypal/
    2021-11-25T18:48:24+00:00 INFO PayPal Request Args for order 9625: Array
    (
    [cmd] => _cart
    [business] => [email protected]
    [no_note] => 1
    [currency_code] => GBP
    [charset] => utf-8
    [rm] => 2
    [upload] => 1
    [return] => https://www.thcfreefarm.com/checkout/order-received/9625/?key=wc_order_nyevRHkxZJEP9&utm_nooverride=1
    [cancel_return] => https://www.thcfreefarm.com/cart/?cancel_order=true&order=wc_order_nyevRHkxZJEP9&order_id=9625&redirect&_wpnonce=c1bf7266f4
    [image_url] =>
    [paymentaction] => sale
    [invoice] => THCfree Farm-9625
    [custom] => {“order_id”:9625,”order_key”:”wc_order_nyevRHkxZJEP9″}
    [notify_url] => https://www.thcfreefarm.com/wc-api/WC_Gateway_Paypal/
    [first_name] => ***
    [last_name] => ***
    [address1] => ***
    [address2] => ***
    [city] => ***
    [state] => ***
    [zip] => ***
    [country] => ***
    [email] => ***@***
    [night_phone_a] => ***
    [night_phone_b] => ***
    [no_shipping] => 1
    [tax_cart] => 0.00
    [item_name_1] => CBD Vape Juice 500mg
    [quantity_1] => 1
    [amount_1] => 29.99
    [item_number_1] =>
    [bn] => WooThemes_Cart
    )

    Thread Starter make13

    (@make13)

    tried again with different product

    2021-11-25T20:30:16+00:00 INFO Generating payment form for order 9626. Notify URL: https://www.thcfreefarm.com/wc-api/WC_Gateway_Paypal/
    2021-11-25T20:30:16+00:00 INFO PayPal Request Args for order 9626: Array
    (
        [cmd] => _cart
        [business] => [email protected]
        [no_note] => 1
        [currency_code] => GBP
        [charset] => utf-8
        [rm] => 2
        [upload] => 1
        [return] => https://www.thcfreefarm.com/checkout/order-received/9626/?key=wc_order_45lndpZpnU9ah&utm_nooverride=1
        [cancel_return] => https://www.thcfreefarm.com/cart/?cancel_order=true&order=wc_order_45lndpZpnU9ah&order_id=9626&redirect&_wpnonce=ba368d3dcf
        [image_url] => 
        [paymentaction] => sale
        [invoice] => THCfree Farm-9626
        [custom] => {"order_id":9626,"order_key":"wc_order_45lndpZpnU9ah"}
        [notify_url] => https://www.thcfreefarm.com/wc-api/WC_Gateway_Paypal/
        [first_name] => ***
        [last_name] => ***
        [address1] => ***
        [address2] => ***
        [city] => ***
        [state] => ***
        [zip] => ***
        [country] => ***
        [email] => ***@***
        [night_phone_a] => ***
        [night_phone_b] => ***
        [no_shipping] => 1
        [tax_cart] => 0.00
        [item_name_1] => Raw CBD Oil 1000mg
        [quantity_1] => 1
        [amount_1] => 59.99
        [item_number_1] => CBD10001110
        [bn] => WooThemes_Cart

    Hi @make13!

    Thank you for sharing this information; it is helpful!

    By looking at the logs, I think the issue’s cause may be a conflict with your theme or with another plugin.

    To determine what could be causing it, please temporarily switch your theme back to Storefront, disable all plugins except WooCommerce and repeat the action that is causing the problem. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how it goes!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Blank error on mobile devices- woo-commerce checkout page’ is closed to new replies.