Blank/Grey Placeholder — Video doesn’t load?

  • Resolved xpers

    (@xpers)


    3 years, 8 months ago

    Hi

    I have been using the plugin for a couple of months now. It was working perfectly. I have just checked my website and none of the YouTube videos is working/loading…

    There is a grey placeholder where the video should be, but not the video image. Also, when you click on the grey placeholder the video doesn’t load.

    See here for an image:https://ibb.co/m4Rt49W

    Any suggestions on the problem and how to fix it?

    Thanks so much!

    The page I need help with: [log in to see the link]

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