• Resolved Ugochi

    (@teshuva)


    Hi,
    I keep getting blank messages from the form on my page.

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]


    This e-mail was sent from a contact form on Ugochi Oritsejolomisan (https://www.ugochi-jolomi.com)

    Please how do I fix this.

    Help please!

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter Ugochi

    (@teshuva)

    Hi, I think I have the same setting. Please see below and advice me.

    To
    [email protected]

    From
    Ugochi Oritsejolomisan <[email protected]>

    Subject
    Ugochi Oritsejolomisan “[your-subject]”

    Additional headers
    Reply to: “[your-email]”

    Message body
    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]


    This e-mail was sent from a contact form on Ugochi Oritsejolomisan (https://www.ugochi-jolomi.com)
    Exclude lines with blank mail-tags from output

    Use HTML content type

    Hi
    Perhaps the tag names you use on the mail tab are different from the form tab.
    Try to change them like this and see if it works.

    Subject
    Ugochi Oritsejolomisan “[subject]”

    Additional headers
    Reply to: “[email]”

    Message body
    From: [first-name] [last-name] <[email]>
    Subject: [subject]

    Message Body:
    [message]

    Thread Starter Ugochi

    (@teshuva)

    Thanks very much @orasa, I appreciate your help.

    But another form is still giving me issues. The sender’s email address comes with the <[your-email]> at the end.
    I would really appreciate your help again please. I took some screen shots so you can see my set up and the error.
    Thanks very much in advance.

    Form

    Mail

    Email

    Hi @teshuva
    You have the same tag name in your form tab for both “your-name” and “your-email”.

    Change this one [email* your-name placeholder “Your Email*”]
    to this one [email* your-email placeholder “Your Email*”]

    What comes after tag type is tag name, and placeholder is a text shown in the textbox as a guideline for the users.

    How tags work

    Thread Starter Ugochi

    (@teshuva)

    Many thanks @orasa.
    I did not even see that after going over many times. I also discovered the <[email]> that came with the mail was no longer there after I removed if from the mail setting.

    Thanks for your time.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Blank Messages’ is closed to new replies.