Blank page

  • I use PageSpeed Ninja on a few of my sites and have never had a problem. For some reason though now on another site, when I activate and set it up, I get a blank white screen. Deactivating plugin fixes the site. The theme I am using is OceanWP which is the same theme I have used for my other websites. I’ve noticed a couple of other posts from other people with the same error but no fix that relates to me. Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Denis Ryabov

    (@dryabov)

    Could you enable error logging in the Troubleshooting section of PageSpeed Ninja’s Advanced settings, clear all caches (in the same section), reproduce the issue, and send us ([email protected]) wp-content/plugins/psn-pagespeed-ninja/includes/error_log.php file?

    Also, please check your webserver’s error log file, maybe there are some related errors as well.

    PS. Do you have blank screen even for the Safe optimization preset?

    Thread Starter xxxsneekxxx

    (@xxxsneekxxx)

    Safe optimization works, I followed all your other steps and checked the error log. It looks like there is an error from another plugin that gives me an unidentified index. I will try contacting them to see if they can fix the error on their end. Thanks

    Plugin Author Denis Ryabov

    (@dryabov)

    Note that PageSpeed Ninja in logging mode stores all kinds of PHP’s errors, warnings, and notices, including minor ones. It maybe that your “another plugin” generates some notices that doesn’t affect work of website and is not related to the blank screen issue. As Safe mode works well, you could try to switch to another mode (to reproduce blank screen issue) and disable PageSpeed Ninja’s optimizations one by one to found which one is related to the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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