Blank Page after submit

Glad to help. Normally that doesn’t happen. It sounds like possible interference from another plugin or possibly your theme. I recommend basic troubleshooting steps to determine if that is the case. Let me know your findings, thank you.

Hello,

I have the same problem, I did work on it for a while, still could not solved but somehow I believe it is about FTP permissions or htpaccess. Because I realized my problem continues with different submit plugins, on any page with any plugin my user can not submit a file. Does that bring any idea about problem?

Hi again, My problem is solved, for anyone who faced with it, here is what I did:

On plugin settings, I set “Maximum number of images” as 2. It was 1 before and user was not able to upload 1 image after I set it 2, now user can upload 1 image.

Make sure on settings, Featured Image is enabled. (Set submitted images as Featured Images. Requires theme support for Featured Images (aka Post Thumbnails)).

Last thing, I changed the folder permission of wp-content/uploads as writable (777) only uploads file, not the whole wp-content. Hope that helps

Yes as explained in the documentation you need to make sure that proper permissions are set for your uploads directory. Otherwise WordPress can’t upload new images. The settings for min/max images should work properly after doing so. Either way, thanks for the follow-up post.

• This reply was modified 8 years, 5 months ago by Jeff Starr.

I did all that,
the posts uploads and post correctly in the wp-admin, including the photos.
I still get a blank page.

Even if I redirect to a thank you page, I still get the same results.

Could be a caching plugin, or some other plugin, or even the theme that is interfering. I recommend basic troubleshooting steps to determine the cause of the issue. Let me know how it goes.

I’ve changed the theme, but it keeps tellling me User login required, even though that setting is turned off.

I give up.
I’ve changed themes, followed in structions, modified folder permissions,changed the settings.
This thing does not work.

It’s difficult to guess at what might be happening without actually looking at the setup, settings, etc. If it will help, I would be glad to log in and take a look. Feel free to continue via my contact form and I’ll do my best to help you out. Thank you.

Gonna go ahead and mark this thread as “resolved” just to keep things organized. Feel free to post again if needed. Thank you.