blank page after update

Hi, Sorry for the inconvenience caused you extremely. Can you please kindly let us know, Which WordPress version are you using currently at your end?

WordPress 6.2.2 with Generatepress as theme.

Hi, Thank you for the info. Can you please kindly let us know, The list of plugins currently activated at your end for debugging purposes of the issue? So that we will reproduce the issue on our end and assist you in fixing the issue immediately.

Hi, here the list of the plugin I use in this website : https://profession-mjpm.com/

complianz-gdpr
disable-comments
easy-table-of-contents
formidable
generateblocks
generateblocks-pro
gp-premium
lightweight-accordion
megamenu
secupress
svg-support
updraftplus
wordpress-seo
worker
wp-external-links
wp-rocket

Hi, Thank you so muc for sharing. We will reproduce the issue on our end with the given info and get back to you shortly to resolve the issue.

Hi, Can you please share the URL of the issue once? So that we will go througth it and get back to you immediately.

The website : https://profession-mjpm.com/

A page with ETOC : https://profession-mjpm.com/le-metier-mjpm/maitriser-un-environnement-complexe/

Hi, Thank you for sharing the URL, Did you roll back to the previous version in order to work the TOC? If not, Kindly confirm if you are using 2.0.49, So that we will inspect the issue accordingly and assist you in fixing the issue.

Hi,

I’m using version 2.0.47.1. I’ve just tested again: if I upgrade to version 2.0.50, the page on which I have the TOC shortcode is blank. I restaure the 2.0.47 version.

Hi, Thank you for the info. Can you please kindly check once if it’s due to any conflict? If possible, Kindly check once by deactivating the active plugins one by one on your site and let us know back if there is any conflict. So that we will analyze the issue and assist you to fix the issue ASAP!

Hi,

I check every plugins and there is a conflict with Lightweight Accordion.

I thought I tested every but clearly I don’t.

I guess I have to change this plugin.

Tnahl you for your help.

Hi, Thank you so much for the info. We are sorry for the inconvenience caused you, we are here to fix it and we appreciate your kind cooperation in debugging the issue. We will test the lightweight accordion and assist you to fix it immediately by inspecting it.

Hi, Sorry for the delay in response. We have tried to recreate the issue on our end with the given info but we are not able to get the issue. Can you please share a bit more info, If possible please kindly share the screenshots of your TOC dashboard settings setup, So that it will help us in debugging the issue.

Hi,

I send you the dashboard capture.

Perhaps, the french translate is a problem. Tell me.

Hi, Thank you for sharing, If possible kindly please share the screenshot in the English language, So that it will be more helpful for us to look into it.