Blank page after upgrade to 3.1.4

  • Resolved sasadangelo1974

    (@sasadangelo1974)


    10 years, 3 months ago

    Hi all,

    Since 3.1.4 was released I was not able to upgrade to it, since after upgrade a blank page appear on my web site.
    This occurs even disabling all plugin and using the default Twenty Fourteen theme.

    Until today I continued to use 3.1.2 but now I am having the same issue with dropbox that lot of people have experieced and reported on this forum. So I decided to address all these two my issue.

    I think I need to use 3.1.4 to use new dropbox authentication. Am I correct?

    Any idea about blank page? What I can check to understand root cause of issue?

    Thanks in advance for your help.

    https://www.ads-software.com/plugins/backwpup/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sasadangelo1974

    (@sasadangelo1974)

    No one can help me on this?

    Thread Starter sasadangelo1974

    (@sasadangelo1974)

    Looking at logs I see an error like this:

    open_basedir restriction in effect …

    it seems that backupwp want to access to:

    /subdomains/test/httpdocs/tmp

    folder, where:

    /subdomains/test/httpdocs

    is the root folder of my website. I created this folder giving 777 access but it seems it does not solve the issue. Any suggestion?

    Try too look if WP_TEMP_DIR is definied in wp-config.php

    Thread Starter sasadangelo1974

    (@sasadangelo1974)

    Hi

    Thanks for reply. I solved the issue. Basically I have an instance of my blog and I have an automatic backup with BackWpup that it is stored on dropbox.
    Tehn I have automatic script that restore it in another instance of my web hosting to have a test blog.
    The problem is that during restore the log folder remain the same and it point to the original folder not the test one.

    One I figured out this I fixed the folder in Settings and everithing went ok.

Viewing 4 replies - 1 through 4 (of 4 total)
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