Blank page for settings plugin

  • Resolved turquess

    (@turquess)


    3 years, 7 months ago

    Hi, I install facebook pro woocommerce, active it and when I go to this plugin to make some setting I get always only a blank page. I’m using WP 5.8 and Woocommerce 5.5.1. Version of this plugin I have 2.6.1. When I turn on debug mode, I still get only a blank page and nothing error. I tried set up log errors on server, but nothing too. I have only 500 internal server error on console from browser.

    Where can be problem please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @turquess

    That’s really odd!

    I install facebook pro woocommerce, active it and when I go to this plugin to make some setting I get always only a blank page. I’m using WP 5.8 and Woocommerce 5.5.1. Version of this plugin I have 2.6.1. When I turn on debug mode, I still get only a blank page and nothing error. I tried set up log errors on server, but nothing too. I have only 500 internal server error on console from browser.

    In order for us to understand your WooCommerce setup and troubleshoot further, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply?

    Look forward to your reply.

    Thread Starter turquess

    (@turquess)

    Hi @solstudioim here is system report:

    
### WordPress Environment ###

WordPress address (URL): https://vlastnikryt.cz
Site address (URL): https://vlastnikryt.cz
WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: cs_CZ
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.26
PHP Post Max Size: 128 MB
PHP Time Limit: 90
PHP Max Input Vars: 10000
cURL Version: 7.29.0
NSS/3.36

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.37-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.1
WC Database Prefix: wp_
Celková velikost databáze: 218.15MB
Velikost dat databáze: 209.62MB
Velikost indexu databáze: 8.53MB
wp_woocommerce_sessions: Data: 10.59MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.19MB + Index: 0.11MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 134.97MB + Index: 0.89MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.44MB + Index: 0.56MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.30MB + Index: 0.23MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.81MB + Index: 0.35MB + Engine MyISAM
wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_feedmanager_feed_status: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_feedmanager_source: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fpd_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fpd_category_products_rel: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fpd_products: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_fpd_views: Data: 1.23MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.81MB + Index: 0.30MB + Engine MyISAM
wp_pmxe_exports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
wp_pmxe_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxe_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 7.97MB + Index: 3.21MB + Engine MyISAM
wp_posts: Data: 5.51MB + Index: 0.31MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.29MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.29MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.05MB + Index: 0.11MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 39.79MB + Index: 0.31MB + Engine MyISAM
wp_users: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 2.52MB + Index: 0.86MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.22MB + Index: 0.22MB + Engine MyISAM

### Post Type Counts ###

attachment: 1523
ciloe_mapper: 2
custom_css: 1
custom_order_status: 2
footer: 5
megamenu: 3
nav_menu_item: 11
newsletter: 1
oembed_cache: 4
page: 25
post: 2
product: 419
revision: 1
rnoc_order_coupon: 40
shop_coupon: 8
shop_order: 1466
shop_order_refund: 5
sizeguide: 2
spucpt: 1
vtprd-rule: 1
wcs_ruleset: 2
wpcf7_contact_form: 2
ziss: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Action Scheduler - Disable Default Queue Runner: o Prospress Inc. – 1.0.0
Ciloe Toolkit: o Famithemes – 1.2.9
Conditional Shipping for WooCommerce: o Lauri Karisola / WooElements.com – 2.2.2
Contact Form 7: o Takayuki Miyoshi – 5.4.2
Vlastní stav objednávky pro WooCommerce: o Tyche Softwares – 2.0.2
Duplicator: o Snap Creek – 1.4.2
Google Tag Manager for WordPress: o Thomas Geiger – 1.13.1
Easy Hide Login: o Arshid – 1.0.7
EU Cookie Law: o Alex Moss
Marco Milesi – 3.1.6

Facebook pro WooCommerce: o Facebook – 2.6.1
Fami - Responsive Visual Composer: o Fami Themes – 1.1
Fancy Product Designer REST API: o fancyproductdesigner.com – 1.6.4
Fancy Product Designer: o fancyproductdesigner.com – 4.1.1
Social Reviews & Recommendations: o RichPlugins  – 1.7.5
Google XML Sitemaps: o Auctollo – 4.1.1
Smash Balloon Instagram Feed: o Smash Balloon – 2.9.2
WPBakery Page Builder: o Michael M - WPBakery.com – 5.7
Loco Translate: o Tim Whitlock – 2.5.3
Really Simple SSL: o Really Simple Plugins – 5.0.3
Rearrange Woocommerce Products: o Aslam Doctor – 2.3.6
Slider Revolution: o ThemePunch – 6.1.0
ShortPixel Image Optimizer: o ShortPixel – 4.22.2
Super Progressive Web Apps: o SuperPWA – 2.1.15
Advanced Order Export For WooCommerce: o AlgolPlus – 3.1.9
Woo The Pay: o toret.cz – 1.1.15
Invoices for WooCommerce: o Bas Elbers – 3.1.7
WooCommerce: o Automattic – 5.5.1
Kybernaut IC DIC: o Karolína Vysko?ilová – 1.6.4
Yoast SEO: o Tym Yoast – 16.7
Asset CleanUp: Page Speed Booster: o Gabe Livan – 1.3.8.0
WP Meteor: o Aleksandr Guidrevitch – 2.3.2
WP Product Feed Manager: o Michel Jongbloed – 1.33.0
WP Super Cache: o Automattic – 1.7.4

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: CZK (K?)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Obchod: #5056 - /vlastni-kryt-na-mobil-s-fotkou/
Ko?ík: #24 - /kosik/
Pokladna: #25 - /pokladna/
M?j ú?et: #26 - /muj-ucet/
Obchodní podmínky: #5055 - /obchodni-podminky/

### Theme ###

Name: Ciloe Child
Version: 1.0.1.1537955897
Author URL: https://famithemes.com/
Child Theme: ?
Parent Theme Name: Ciloe
Parent Theme Version: 1.6.1
Parent Theme Author URL: https://famithemes.com/
WooCommerce Support: ?

### Templates ###

Archive Template: Va?e ?ablona obsahuje soubor woocommerce.php. Nebudete schopni p?epsat vlastní ?ablonu woocommerce/archive-product.php
proto?e woocommerce.php má vy??í prioritu ne? archive-product.php. Je to z d?vodu p?edcházení problém?m se zobrazením.

Overrides: ciloe/woocommerce/cart/cart.php verze 3.5.0 je neaktuální. Verze jádra je 3.8.0
ciloe/woocommerce/cart/cross-sells.php verze 4.0.0 je neaktuální. Verze jádra je 4.4.0
ciloe/woocommerce/checkout/form-checkout.php
ciloe/woocommerce/checkout/form-shipping.php verze 3.0.9 je neaktuální. Verze jádra je 3.6.0
ciloe/woocommerce/checkout/payment.php verze 3.4.0 je neaktuální. Verze jádra je 3.5.3
ciloe/woocommerce/checkout/review-order.php verze 3.3.0 je neaktuální. Verze jádra je 5.2.0
ciloe/woocommerce/checkout/thankyou.php verze 3.2.0 je neaktuální. Verze jádra je 3.7.0
ciloe/woocommerce/content-product.php verze 3.4.0 je neaktuální. Verze jádra je 3.6.0
ciloe/woocommerce/content-single-product.php verze 3.4.0 je neaktuální. Verze jádra je 3.6.0
ciloe/woocommerce/emails/customer-on-hold-order.php verze 3.5.0 je neaktuální. Verze jádra je 3.7.0
ciloe/woocommerce/global/breadcrumb.php
ciloe/woocommerce/global/quantity-input.php verze 3.4.0 je neaktuální. Verze jádra je 4.0.0
ciloe/woocommerce/loop/loop-start.php
ciloe/woocommerce/loop/pagination.php
ciloe/woocommerce/myaccount/form-login.php verze 3.5.0 je neaktuální. Verze jádra je 4.1.0
ciloe/woocommerce/myaccount/my-account.php
ciloe-child/woocommerce/myaccount/my-address.php
ciloe/woocommerce/order/form-tracking.php verze 3.4.0 je neaktuální. Verze jádra je 3.6.0
ciloe-child/woocommerce/order/order-details-customer.php
ciloe/woocommerce/single-product/add-to-cart/simple.php
ciloe/woocommerce/single-product/add-to-cart/variable.php
ciloe/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
ciloe/woocommerce/single-product/meta.php
ciloe/woocommerce/single-product/rating.php verze 3.1.0 je neaktuální. Verze jádra je 3.6.0
ciloe/woocommerce/single-product/related.php
ciloe/woocommerce/single-product/short-description.php
ciloe/woocommerce/single-product/up-sells.php
ciloe/woocommerce/content-product_cat.php verze 2.6.1 je neaktuální. Verze jádra je 4.7.0

Outdated Templates: ?
					
					
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jak aktualizovat

### Action Scheduler ###

Odesláno: 773
Oldest: 2020-04-06 13:19:29 +0200
Newest: 2021-07-21 20:30:49 +0200

?ekající: 43
Oldest: 2021-05-07 11:57:32 +0200
Newest: 2021-07-23 10:05:46 +0200

Zru?eno: 766
Oldest: 2021-07-21 20:22:37 +0200
Newest: -0001-11-30 00:57:44 +0057

### Status report information ###

Generated at: 2021-07-23 10:08:23 +02:00
    Thread Starter turquess

    (@turquess)

    I complete reinstall whole wordpress and it’s working now.

    Hi @turquess

    I complete reinstall whole wordpress and it’s working now.

    I’m so glad to hear that!

    Please don’t hesitate to contact us again if you face any other issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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