Blank page on Feeds tab after update

  • Resolved Andres Felipe

    (@naturalworldstm)


    7 years, 10 months ago

    Hi

    I have the latest WP version and just updated your plugin to the latest version and I’m getting a blank page on the Feeds tab. I also had the automatical updates to 1 hour and changed it to 5 minutes to see if the updated product were being updated on Amazon and the feeds are not being sent.

    Can You please take a look? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Andres.

    I am happy to assist you today. In order for me to take a look, you would need to open a ticket: Support Form and provide us with your dashboard URL and admin login credentials.

    You could also try lowering the “Maximum feed size” setting on the developer settings page from the default 1000 to see if your site is breaking from the feed sizes being too large.

    Kind regards,
    John

    Thread Starter Andres Felipe

    (@naturalworldstm)

    Hi John

    I tried to reduce it to 100 and then to 10 and get the same result.

    I’m opening a ticket and making a reference to this thread.

    Thanks!

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Andres.

    I will keep an eye out for the ticket.

    Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)
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