Blank page on forms in back

  • Resolved raffocorre

    (@raffocorre)


    2 years, 6 months ago

    Hi,

    I have an issue since some weeks, I tried to solve it but no way
    When I have the listing of my forms and I click one,I can view the form for some seconds, then the builder is totally blank, no content is displaying

    If I press the save button, I lost all the data

    WIth WP 5.9.3 and WP Forms free plugin 1.7.4.2

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @raffocorre – Thanks for reaching out and I apologize for the trouble!

    When you get a chance, please take a look at the steps shared in our troubleshooting guide and let me know how it goes for the issue you’re facing with the forms.

    Kindly,

    Hi There, I am not sure if this is exactly the same issue but a client of mind was having the same sort of thing where the back office new form / edit form screen would show momentarily and then go blank.

    I fixed this for my client by making the following change in both the nom minified and minified version of lite-connect.js. The problem I was finding was that because the css tag of the <html> tag was getting lost that was causing for it to go white. 

    
--- lite/assets/js/admin/education/lite-connect.js
+++ lite/assets/js/admin/education/lite-connect.js
@@ -420,7 +420,7 @@ WPFormsEducation.liteConnect = window.WPFormsEducation.liteConnect || ( function

                        root.setAttribute(
                                'style',
-                               cssVar + ': ' + ( adminBarHeight ) + 'px!important;'
+                               cssVar + ': ' + ( adminBarHeight ) + 'px!important;visibility:visible;'
                        );
                },

    Hey @seamuslee – Thanks for taking out the time to share your findings with the community.

    Kindly,

    Hey @raffocorre – We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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