• Resolved printergirl

    (@printergirl)


    Forms that were previously submitting fine, and have been for several weeks since launch, are now showing a blank screen with the person hits submit. No information is ever sent and they just get a white screen. This is happening across all browsers and system, so it is widespread. ??

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  • I’m experiencing the same as well. I have searched around Google for answers and all I can find was people suggesting to uncheck the “Enable Ajax Submissions. (No page reloads)” option which redirects to a blank page on submit but if you leave it checked, the Submit button just greys out with the page not doing anything.

    I have also checked Chrome dev tools and in the network there was a 500 internal server error.

    This plugin use to work like a month ago with emails sending and auto responds being received when I was testing. But this was on a live site I tested on.

    However, the plugin works fine in local testing environment using Postman SMTP and WP HTML Email plugins.

    Plugin Author Josh Pollock

    (@shelob9)

    Thanks for using Caldera Forms. This looks like a specific support request – just so you know, do not offer support for Caldera Forms via this board. You might get help from the power users on here, but the channel to get support from us directly is to open a support ticket at https://CalderaWP.com/support. Through that form, someone from our team will follow up about this issue within 1 business day.

    Please note that to use our support form, you must have an active license for any Caldera Forms add-on (https://calderawp.com/caldera-forms-add-ons/) or a support license (https://calderawp.com/support/#priority-support).

    Sorry about the hassle, and thanks for understanding that this is separate channel allows us to ensure that we are able to continue to develop great products for you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blank Page on Submit’ is closed to new replies.