• I get a blank page,

    is a large voice with 110 fields and 2 or 3 pages,

    i used WooCommerce PPOM fields plugin

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor kluver

    (@kluver)

    Hi @nativa1,

    When creating an invoice for a large order it is possible you get a server timeout. Is it possible for you to check the error logs and tell us if you get a specific error back?

    If it turns out to be a memory issue here is a guide on how to troubleshoot that: Solving memory issues

    Thread Starter nativa1

    (@nativa1)

    i can′t not see errors
    no show errors

    this is my configuration

    wp-config.php
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

    php.ini
    max_execution_time = 180

    Plugin Contributor kluver

    (@kluver)

    @nativa1,

    Is it possible that you use images with a high resolution in your documents (logo, thumbnails)? For instance, a dpi of 300 is enough for displaying and printing your logo.

    Thread Starter nativa1

    (@nativa1)

    No, is 71 dpi

    if is one page working fine

    the problem is with two page a large invoice

    Plugin Contributor kluver

    (@kluver)

    Hi @nativa1,

    Have you tried all the troubleshooting steps in the ‘Solving memory issues‘ guide?

    For instance your memory limit in your wp-config can be set to 256M but your hosting might not allow it to be that high. Setting this value higher than what your hosting allows doesn’t have any effect.

    Also a quick win can be upgrading your PHP version. Going from 5.6 to 7.x can cause a doubling in speed.

    Hi

    I get a blanck page. I’ve solved the memory problems, but nothing. I don’t know how to do now.

    Thanks

    Plugin Contributor Ewout

    (@pomegranate)

    What do you see when you add &debug=true to the URL where you get the blank page?
    Is there anything in the error logs under WooCommerce > Status > Logs, then top right corner select a log named ‘wpo-wcpdf’?

Viewing 7 replies - 1 through 7 (of 7 total)
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