• Resolved atocx

    (@atocx)


    Hello

    So I get the blank page when I try to edit any site.
    I looked at the documentation and found this: https://docs.elementor.com/article/184-cant-edit-with-elementor

    I did all those things, enabled the “Switch Editor Loader Method”, increased the PHP memory limit, etc.

    I even reinstalled WordPress and just downloaded Elementor plugin and the pro plugin and that is where I noticed that when I have the pro plugin disabled I am able to edit just fine. With the pro plugin enabled I get to the white page.
    Following I give you the System Information.

    Hopefully someone can help me out as I just purchased the pro version and now this seems to be the reason why it’s not working.

    					
    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: 5.7.21
    	PHP Version: 7.1.19-nmm1
    	PHP Max Input Vars: 10000
    	PHP Max Post Size: 200M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 4.9.8
    	Site URL: https://f-dietrich.de
    	Home URL: https://f-dietrich.de
    	WP Multisite: No
    	Max Upload Size: 200 MB
    	Memory limit: 64M
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: de-DE
    	Timezone: Europe/Berlin
    	Debug Mode: Active
    
    == Theme ==
    	Name: Twenty Seventeen
    	Version: 1.7
    	Author: the WordPress team
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: de_DE
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.81 Safari/537.36
    
    == Active Plugins ==
    	Antispam Bee
    		Version: 2.8.1
    		Author: pluginkollektiv
    
    	Elementor
    		Version: 2.2.1
    		Author: Elementor.com
    
    	Elementor Pro
    		Version: 2.1.7
    		Author: Elementor.com
    
    	WP Mail SMTP
    		Version: 1.3.3
    		Author: WPForms
    
    == Debug ==
    	Errors: There are no errors to display
    				
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
  • The topic ‘Blank page with Pro Plugin’ is closed to new replies.