• Resolved janaw

    (@janaw)


    Hello,

    I have been using the plugin for quite a long time now… mostly with success, but many times without… however I have been finding solutions online for most of the problems… but now I am “stuck”.

    Recently I changed my host, and my new host doesn’t offer mail services, that’s why I have to use Google apps for my mail. I use WP-Mail-SMTP plugin for sending mails from my WP. The Subscribe2 test email works just fine, but as soon as I write a new post and publish it, I see only blank page on wp-admin/post.php, with a message in a while:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    I tried publishing my new posts with the plugin deactivated, and the problem was gone, so my guess is that the pluging is causing the blank page.

    I also tried to sent mail to my users (around 4K) with the send mail form, and I get an error message telling me:

    SMTP server error: 4.5.3 Your message has too many recipients. For more information regarding 452-4.5.3 Google’s sending limits, please visit:

    In my email settings, I set the recipients per email to 99 (google sending limits per mail through SMTP), but still no success.
    I have been trying also the Mail Queue plugin, unfortunally without success.
    At this point I am helpless and clueless. Any help will be greatly appreciated!
    Thanks in advance and Happy Holidays!
    Jana

    ps. The WP site I use the plugin is https://janawerner.com/psresources

    https://www.ads-software.com/extend/plugins/subscribe2/

Viewing 1 replies (of 1 total)
  • @janaw,

    Your web server (or another mail server) is giving you the reason why the emails are failing resulting in the white screen with the Internal Server Error or the error message.

    Despite what you’ve read in the Google documentation the server believes it’s still too many recipients at a time. Try changing the value to 1 and then increasing from there if you wish to push the limits. To be honest leaving that setting as 1 is perfectly reasonable.

    Also bear in mind that if you have breached the limit several times already your account may now be locked out from further sending for a period or until it’s manually unlocked.

Viewing 1 replies (of 1 total)
  • The topic ‘Blank page wp-admin/post.php’ is closed to new replies.